Animal Friends Dermatology

Wow. Just wow. Was evaluated by them and diagnostics run for our dog with chronic ear infections to the tune of over $400 (just for an eval).allergy testing was an additional $400 and change. This was done only 6 months ago. Called again to try and get in because our vet said he needs a video otoscopy and there is "nothing" else she can do. Well we had to save some for the next appointment. The girl on the phone told me that he needs 1. Another eval even though it has been only months ($120), 2. Diagnostics with labs, cultures etc ($600). So I asked if that included the video otoscopy. Oh no she says. That runs anywhere from $800-$2000. Is it at least done on the same visit, since we would be driving 2 hours to get there? I asked. No maam she says, that's another appointment. I told her he was only there 6 months ago. She didnt care. I told her that was a ton of money to pay again when we just did all that. Didn't care. I told her that my dog has pus in his ears, likely has permanent hearing loss from chronic ear infections and is yelping when you touch his ears....DIDN'T care!!! I asked is there nothing we can do that is a little more cost effective, she told me that those are the prices then proceeded to cut me off and ask if I was going to book an appointment or not!? When I said no I don't think so, before I could even finish that sentence, she hung up on me!!!! Zero compassion!!! Money gouging people with no compassion for animals!!! I swear they try and deter you by smugly telling you their very high prices. Just dont care. Why would you get into veterinary medicine and not care about the animals or people you serve. Horrible place. Horrible.

posted: 07/24/2024

Awesome services and awesome staff. Highly recommended. They took great care of my Tatiana. Thank you!

posted: 04/19/2024

We're so happy to have our dog back. This place is a God- send. Dr. Bartlett has really helped our fur baby to have some quality years by addressing allergens and skin problems. The only issue I ever have is the ridiculously long wait. It appears maybe the office double books at times. If that is the case, it would be courteous for the office to at least compensate for the extra 30-45 minute waiting time. Time is money!

posted: 07/12/2023

I am so grateful to Dr. Keppel and the staff for helping out my baby girl! We have been battling allergies for the last 10 years, with things getting totally unmanageable the last year. After exhausting all efforts at our regular vet, we tried a dermatologist and finally have seen significant & positive improvement! I’m so happy she is finally getting the relief she needed so badly! Highly recommend this practice ❤️

posted: 08/04/2023

I can’t recommend this clinic enough! I finally feel like we have information about what is going on with our dog’s ear infection. Ely was a super sweet tech and the doctor was very informative and answered all of our questions. Poncci says thank you so much for all of your kindness and for your help with her ears.

posted: 02/26/2024