Hays Towne Veterinary Hospital

A review from an owners heart. Don't go to hays Towne veterinary hospital because they do not care for your animals like they should. They should have helped in alot of ways with my animal. My animal had anxiety and stress and was in bad health. They never cared enough to help my animal and refused help. I never had to go through that before at a previous vet that cared about animals. From what I have gone through with my animal they didn't take the opportunity to care. You will be better off finding a different vet that really cares for your animals as a number one priority and attentive to your animals.

posted: 06/19/2023

I have been going to Dr Kerri for over 10 years and have always loved her service and the care she shows with my pets.. this last time I took my new adapted cat in and they wanted a sample of her poop. Ok, took it in and never heard anything.. I called to find out the results and the girl who answers the phone told me she has parasites but they don’t have the medicine to cure it.. Said she would call me when they get it in.. After a week I called back to see what was going on with the medicine, same girl told me they can’t get the medicine in but will contact me when they get a replacement.. two weeks later I still haven’t heard back so called Country Oaks Vet!! They said they have the medicine and don’t understand why Hayes wouldn’t have it.. the people at Country Oakes are more caring about your pets and are on top of it.. I always liked Dr Kerri but after this experience I won’t be back..

posted: 07/08/2023

Dr Kari and Karen were wonderful to my dog and really looked him over. They spent a lot of time with him and came up with a viable plan for care.

posted: 09/28/2023

Be careful: Called to ask how much it would be for a routine check up and shots, was given a price and scheduled an appt. The price "magically" tripled once there, and once we left over the next 4 days I saw my girl deteriorate. I asked if I could come in and see the vet and was told the next appt would be two weeks out, I explained that this was a "now" situation and asked for recommendations. The front desk told me they didn't have any suggestions for me and didn't know what I should do. I asked once again to speak to the vet and they said she was out of town but they would give me an appt in two weeks. My girl has never been sick like this and I could not believe how cold and uncaring the staff are. Dr.K is great, but her staff are both unhelpful and apparently have zero knowledge or are they willing to take the time to ask the vet for any help.

posted: 04/15/2023

I took my dog to Hayes Towne last week. She’s deathly afraid of the Vet. The Dr and Vet Tech slowly calmed her as they got down on the floor by her slowly massaging her . Took quite awhile but they kept it up and she got her shots an not even a blink of her eye. She needed a muzzle as precaution then it was taken off she then came up to Dr and Tech still on the floor with her and she went up to both kisses the life out of them. What a great team there . I highly reccomend them as overly compassionate

posted: 04/14/2023