Shelton Veterinary Clinic

0 STARS- DO NOT WASTE YOUR AND YOUR PETS TIME!! Brought my dog in MARCH to get a lump examined on her stomach. Doctor says its a tumor and we need to biopsy and remove it. We scheduled her surgery for April, was okay because we knew there was about a month wait for surgeries. Vet assured us she would be okay to wait a month. Unfortunately my dog went into heat, and we were told we needed to push back a month to avoid any complications that may arise. I originally trusted this information and agreed because they are professionals in the field (or so I thought) and know what is best for my dog. ONE DAY BEFORE her rescheduled surgery we get a call to confirm details, and when we tell them we waited a month post heat cycle- they then tell us we have to push it back ANOTHER MONTH. I was told I have to wait 2 MONTHS post heat cycle to have surgery, different information from was I was told before. Keep in mind, the tumor has DOUBLED in size. I sent pictures to the vet, and the response was to keep an eye on it, the tumor shouldn't get any bigger, but we still need to wait a month to avoid medical complications. We wait again till June now- trusting the "professionals". The week of her 3rd rescheduled surgery, I receive a call from the office. I am now told due to "unforeseen circumstances", there is a new doctor and that doctor wants to do a quick visit to meet and get up to date on my dogs case. The visit was set for today, 6/13/2023, her surgery was scheduled on 6/15/2023. At the appointment today I am told that they can no longer do the surgery because the tumor is too big. Obviously I get upset and cry because I'm completely confused. Come to find out, the original doctor who was to perform my dogs surgery was gone longer than I was told and the office has been behind on surgeries. So instead of being truthful and telling us that they are behind on surgeries, my dog is now unable to get the surgery she has been waiting to get for 3 months. In that time I could have scheduled with a new vet office and my dog would not be in the position she is in now. Shelton Vet Clinic obviously does not care about you or your pets. I feel taken advantage of, and now my dog is suffering for the negligence. DO NOT GO HERE IF YOU CARE ABOUT YOUR PETS HEALTH AND WELLNESS!!!!!

posted: 06/13/2023

Best vet ever! After going to multiple vets.. We found Shelton. They found out our pup had hypo thyroidism causing her to have a terrible skin rash.. she was started on meds.. and after 2 weeks her coat never looked better.. and after 6 months she lost 15lbs! Thank you Shelton for helping our pup live a better life! ❤️

posted: 07/07/2023

Very good doctor and staff. Had to bring my dog there a few times,l had positive results each time.

posted: 09/08/2023

Best vet I've been to. Everyone is the office is super sweet and caring. They are also very informative. The best part is im in and out. 5 stars for sure!

posted: 06/17/2023

As I am new to the area I was in need of a Vet, not only for the care of my service pup but also boarding when I needed to have a medical procedure performed. Since I have had my pup we have only been apart for no more than 8 hours and both of us were stressed of the upcoming separation. When we arrived, we were treated by Taylor, a Vet Tech who was very compassionate of our situation. Taylor reassured me he would be fine and well taken care of. To my surprise no less then a few hours later I received pics of Roscoe to see how he us and was adjusting to the separation, along with a update on how he was doing. Well evidently he was having the time if his life. i In fact he was hoping around the yard when brought out. Keep in mind for 115 pound dog to bounce is quite a feat! When I was able to pick him up Tayor again happened to be our tech . I received a full brief on his stay and was again throughly impressed with the detail she went into. Lastly I would like to thank Samantha who in the rain went out and tried to find a card I misplaced (turned out it was in the Truck) as it was nasty out.their is on tech Vicki, who deserves a big thank you, as Roscoe wanted to play with the cats at the clinic on the way out to me and when told no, peed on the floor.Vicki Again Thank You. Honestly All I can say, if you lived in the vicinity of Shelton's I highly recommend having your pet ( no matter type) be taken here foyr all your pets needs and services, I know Roscoe will go nowhere else from NOW ON.

posted: 11/05/2021