Pieper Memorial Veterinary Center

Anna Sava Namnoum

Precise, diligent, detailed medical work just doesn't say enough. Our expectations were exceeded in even many more ways. The approach to our dog's health issues was conservative, organized, and phased, thus, reducing our dog, Emmie's, stress. Emmie was treated as though she was the only fantastic pet being treated that day. No rushing through information or solutions. So many wonderful, thorough, comprehensive, and brilliantly kind souls working under one roof. We feel so lucky to be within driving distance. #Forever grateful. How the doctor delivered the results and information left an impression on me. I was waiting to hear a foreboding tone in her voice, preparing me for bad news that was coming in her next sentences. Instead, her tone was a, "relax, we can handle this" kind of delivery. After reviewing everything I felt as though I could exhale. I had no idea I was so tied up in emotional knots until we began our trek home with answers and confidence.

Jul 4, 2024

ittybittytoast

Dr. Sojka was incredibly kind and helpful during Orion's first appointment and very compassionate yesterday when he had to deliver the news no pet parent wants to hear. I appreciated his honesty and his insight helped me make the difficult decision to have my snake euthanized. The techs as well were so nice to Orion! I went to have Orion euthanized later at night after a steep decline during the day. Dr.Blanch was very helpful as well and I appreciated how kind he was during a very emotional night. He even reached out to see if I would be able to donate Orion's body for research which gave me a lot of closure knowing he could contribute something to help his species after death. I cannot thank you guys enough

Aug 9, 2024

Liberty Brown

I can not express how grateful I am for this place. I unfortunately had to take my cat Biscuit to The emergency room due to his lack of appetite and blood in his stool. This place got my cat into triage within the hour of us being there. The whole staff is kind ,patient ,and very transparent with the cost of treatment and diagnostic of your beloved pet. Dr. Kimberly made sure I was aware of The cost as well as the next steps for biscuit. He’s thankfully back home resting and thriving on his medication etc. Thank you all again!!!

Jul 30, 2024

Nicole Sanchez

I meant to leave a review earlier. In march my 9 year old terrier suddenly stopped being able to use her back legs. On a Saturday of course! I stopped by the closest hospital near me that was open and they immediately recommended euthanasia without so much as doing an Xray. I was immediately in tears and terrified. They recommended I drive two hours from where I was to Pieper. By the time I got there, it was 2 am, I was exhausted, scared, my poor pup in pain. Reception and the nurses immediately calmed me down, they were so so sweet. They made me feel like her problem was small and fixable. Reception helped me out with payment options. I left my baby not knowing much else. From there, I got daily calls from the vets giving me updates and answering all my frantic questions with so much patience. This hospital made this nightmare situation so much easier. I really felt like we were a priority and that they cared. When we returned for staple removal a few weeks after she came home, my dog who is not a big fan of men was all over Dr. Hammond. If that doesn’t speak to how loving they were to my girl I don’t know what does. I am so grateful for the entire staff. Mavis was able to celebrate her 10th birthday because of you all. Thank you 🩷

Jun 22, 2024

April Sam

I called on a Saturday to schedule my visit. The lady on the phone said it was first come first serve basis. I checked in by 2 pm that day. My pet was not seen until 4:35 pm. I was also one of the last people to be serviced, as many people had already came and gone with their pets. After taking my pet into a separate room, an additional 20 minutes had gone by and I was still in the waiting room without any acknowledgment whatsoever. I had to ask one of the workers if she knew what was going on. When I finally was reunited with my pet, I was brought into a separate room by myself. It seemed as if my pet was misplaced. I got the impression that the staff was not very knowledgeable at all. After waiting for hours they tell me that I would have to schedule an appointment on a later date to take care of my pet. When I was waiting for after care instructions I sat in the waiting room again for 35 minutes before I asked where the after care instructions were. The lady said she would go check and took another 30 minutes. I left. It seems like the ladies working there really didn’t enjoy their job one bit. The facility is also very smelly, I would never come back here because apart from wasting my time and my pets time, they were not knowledgeable enough to provide any services for the turtle at the time of the visit. In my personal opinion I don’t think my concerns were taken seriously which would be why I was one the last persons to be seen that day despite being there before majority of the other clients. The disrespect and passive aggressive attitude from the ladies in the front was just uncalled for. I wouldn’t trust them with my pet again, and I wouldn’t recommend. My turtle is thriving and will be seeing a more competent veterinarian. Thanks

Mar 12, 2024