VIP Petcare

3 (6 reviews)
24 41st Ave, San Mateo, CA 94403, USA

Hours

Monday Closed Tuesday Closed Wednesday Closed Thursday Closed Friday Closed Saturday 1:00 – 2:30 PM Sunday Closed

How to Save on Veterinary Costs at VIP Petcare

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about VIP Petcare? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,232
4.9 Embrace 19,979
4.9 Fetch 5,924
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,290
4.8 Nationwide 25,718
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,355
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,556
4.6 Spot 11,604
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3

6 reviews

Very bad services . Waiting time two hours. Arrived 45 minutes before open. Personal standing inside and no assistance. Almost closing time , and still waiting. They take like 20 minutes to sell their packages per pet . Very bad service.

Jun 24, 2023

Cheap but poorly managed. Different vets at each site, with inconsistent company-wide policies. Told me to bring my dog for vaccines two weeks in a row. Took off work to take her for the vaccine the second time, Spent two hours going there, waiting in line, being told the wrong place to go in the store and having someone behind me in line called before me in the 20 seconds it took me to walk to the other side of the store, then being told that in fact they will not give my dog her remaining vaccines today because it hasn’t been two weeks since her last vaccine. Even though they specifically told me last week to bring her this week, thus my taking off work to come. My dog needed this vaccine for boarding at a facility, so now she will either get sick or I will have to cancel my entire trip. Thanks a ton VIP Petcare!

Apr 10, 2022

Misleading emails, poor customer service. We received an email coupon indicating VIP Petcare is now doing nail trims, which has been unavailable during COVID. So we took our dog to one of the local pop up clinics to have this service performed. After checking in and waiting 45 minutes, we were told (with no apology) that they did not perform nail trims at that location due to the location having its own grooming business. I responded that VIP's email provided no indication that would be an issue, and that they had wasted our time. The tech responded that it was our fault because we didn't tell her that we were there for a nail trim. Note she wasn't asking anyone what service they needed during check in. It was only after I reiterated that VIP had wasted our time that we were offered a reluctant apology. Extremely disappointing customer service. Recommend having low expectations if you take your pets to VIP.

May 29, 2021

Really convenient mobile veterinary services. We have taken are cats for shots many times there, always a great experience!

Jul 21, 2019

This is good for us here in Modesto, Ca. Thank you serving the central valley.

May 5, 2022