Tail Wag Inn Veterinary Hospital and Boarding Kennel

Eddie Keator

Initial impressions, not a chain vet office... thank you. Awesome front office staff, Dr Lorie is complete and thorough, professional, and personable. As with solid professional services, you get what you pay for.

Apr 21, 2023

Albert Brady

Very nice to talk to no rushing in an out Buster was a happy boy at Tail Wag Inn thank you

Aug 16, 2023

Andrew McWhirter

Great place to take your little buddy nice service great people running that place. I will definitely be back if anything happens to my little furry buddy.

Sep 13, 2023

Angela Tornatore

The entire staff was so kind. The Dr and nurse were so helpful, knowledgeable and patient! It is hard to find a good vet for Guinea pigs. Highly recommend 💯🙌🏻

Apr 28, 2023

April Padilla

I had a really awful experience with them this week -- no animals are harmed in this story. The rescue I foster for was doing a trial run to for spay/neuter surgeries since we have so many kittens right now. Myself, 2 other fosters, and Tami, who arranges the appointments, met over there at 9:15am. Usually, you can have one person do the transport for everyone, but they wanted all fosters to be present. Ok, it's our first time with them. Some of the intake questions they asked were a bit strange. "Where did the cats come from?" Then they asked where they were GOING and how soon they would be up for adoption. Huh? After taking them inside, a vet tech brought out a carrier and put it outside the door and said it needed to be cleaned before pickup. From then on the office manager kept coming out. She was hostile & condescending from moment one. She even remarked on how it was odd to see a group, that she was used to "interviewing" families one at a time. Tami reminded her that they had asked for all of the fosters to be there. She came out again to ask about ringworm. I mentioned that yes, my boys had had ringworm and they had been treated and had been clear of it for almost an entire month. Her: "what do you mean clear?" Me: "of the ringworm. They don't have it." Her: "well how do you know?" Me: "They don't have any lesions and they don't glow under the black light." She wasn't really waiting for me to answer before she asked her next question. Everything was overlapping and she had no patience or interest in what I was saying. Next time she comes out, she flat out TOSSES another foster's carrier down outside the door and said "clean that up before you come back. It's disgusting. It smells like old pee." No, I'm not kidding. She continues the ringworm interrogation, asking us multiple times how much contact our cats have had with each other. (Answer: None, but she won't accept it). It all just keeps spiralling downhill, but she's stringing us along. Scolding us while at the same time saying that they are still going to do the surgeries. And we are keeping it together because, to US, it's about the kittens. Shouldn't that be what it's about to a vet's office, too? I don't suppose I'll ever know why, but apparently her goal was to humiliate us. She told me my boys were "covered" in glow and it must be an environmental contaminant! She kept offering me handouts on how to sanitize my kitty area. A couple of us mentioned using Lotrimin powder and that glows. Ms. OM insisted that wasn't true. (Try it yourself & then tell me why this woman was lying to us.) By this point we e just wanted to get our cats back and get out of there -- because OF COURSE after keeping us there for over an hour they declined to do the surgeries. We all left mad, shaking, more than one of us nearly in tears. I have never been treated like that before, and certainly not at a vet's office. By the way? When we all got to our (separate) homes, we got out our blacklights again. Not a single glow. None. She wasn't just mistaken, or uneducated, or stubborn -- she was lying. If you go there, ask her why.

Jul 2, 2021