Ambassador Dog & Cat Hospital

Aurora

This place wasted my time and completely misled me on pricing. I scheduled an appointment, drove over an hour to get here, and waited more than an hour without a single thing being done. I came in for one simple rabies vaccine for my kitten. That’s it. Before arriving, I was explicitly told the exam would be $25 and that the shot would cost less than the exam. Once I’m already here and stuck waiting, they suddenly tell me the shot is nearly $40 on top of the $25 exam, totaling $62 for a single rabies shot. That is not what I was told, and changing pricing after someone arrives is unacceptable. On top of that, they attempted to take my kitten to the back without me present because the doctor “scheduled something else,” despite the fact that I had an appointment and nothing was communicated beforehand. My appointment was at 2:00 pm it’s now almost 3:30 pm and nothing has been done. All she needed is a single shot. This was disorganized, misleading, and showed zero respect for my time or my pet. If you can’t honor appointments or give accurate pricing upfront, don’t schedule people. I will not be returning and absolutely do not recommend this place.

Jan 15, 2026

Rachel

Staff were friendly. Dr. Kumar checked and diagnosed my fur baby fairly quickly. Before any procedure and medication was administered, the staff showed me, in print, of the cost. I was able to sort which services my fur baby needed and that's affordable to me. It's a bit pricey for my budget, but nothing beats having peace of mind about my fur baby's health. Waiting area was clean, spacious, and welcoming. Consultation room was clean, tidy, and had a friendly atmosphere. The clinic provides TV, in the lobby, while patrons are waiting. Free parking is provided. Entrance is adjacent to the clinic building.

Feb 16, 2019

Daniel

I was nervous about going here because of the bad reviews and people mentioned the cost. I had a great experience. I think the tech was great and personable. The frontstdf were professional. I think the vet was kind of quick in his exam and I spent a lot more time with the tech but my dog is a lot better a day later and the process was entirely reasonable. The only reason I didn't give 5 stars was the vet was just on and out and I would have liked a little more time.

Aug 2, 2025

Gabriela G

Even though my sweet girl Taz and I didn’t get the outcome we were hoping for, I will always be grateful to Dr. Wong and the entire staff at Ambassador Dog & Cat Hospital. Dr. Wong was incredibly honest, empathetic, and compassionate every step of the way. She never rushed through our appointments and always took the time to explain everything with clarity and kindness. From follow-up calls to in-person check-ins, she made sure Taz was supported and comfortable and that I had the answers I needed to care for her. Thanks to Dr. Wong’s guidance, I’m now able to focus on making my dog’s final days filled with love, comfort, and peace. She helped me feel prepared for what’s ahead, and that has made all the difference during such an emotional time. The entire staff was warm, professional, and treated Taz with such tenderness. It’s clear they care deeply about the animals and the families who walk through their doors. Thank you again, from the bottom of my heart, for helping me care for my girl with dignity and love.

May 16, 2025

kristine andres

Transferred to them immediately after another vet caught bladder stones removal of our baby. Now we bring both our babies here. Staff n dr Wong are amazing 🥰🥰🥰🥰

Oct 21, 2025