Caring Pet Hospital

Wren Ewing

Short version: very small office, brusque staff member (not sure if reception, vet/tech, or both), and a bit unkempt; 3 stars because this is clearly a small business that's been in business a long time and I'm sure they try to do their best considering they're still here -- Full review: We are, admittedly, picky about where we take our pets and we both agreed we wouldn't be comfortable with this vet, though we didn't end up actually using them at all. For convenience, I'm sure this vet is fine. It's a bit tucked away and small, seemingly a one-man-show office. They have two separate doors/reception (cat side, dog side) with a small reception desk connecting them and a couple of seats on each side. The ground outside would easily burn paws on a hot day, like any cement, so that's important to keep in mind with dogs as there's really no shady path to the door. We had scheduled an appointment for a single vaccine (our usual vet had it on backorder) and scheduling alone was short and rude via phone. I let it go because I know most offices, especially small ones in bust areas like this, are typically busy. When we came in a few minutes early, no one was at the desk and it seemed quiet. We rang the bell and it must not have been heard. At our scheduled appt time, we waited (expecting someone to come out, knowing there was an appt on the books) but we ended up ringing the bell again. This time, someone came out and greeted us. Very curt, no nonsense. We ended up leaving because we would've been charged for a wellness visit that our dog had only a few months back at his usual vet, which I had already explained on the phone. Perhaps this was an off day or something but the whole interaction was off-putting as the person went through our paperwork and had us fill out a paper form, etc. Another thing that made us uncomfortable was all the paperwork and patient files right up front at reception. I understand it's a small office and space is limited but if you don't intend to have someone at the front desk regularly, what's to stop someone from coming in and grabbing those? I think if the interaction was more friendly/personable at all and the office showed a little more care, we might've reconsidered but bad vibes all around made the decision for us.

Sep 19, 2023

Abby Cisneros

DO NOT BRING YOUR ANIMALS HERE PLS READ AND OTHER COMMENTS I took my cat here and the doctor kept trying to get me to do so many unnecessary things done and then trying to charge me $650. I kept telling him I didn't want them and I only wanted a deworming medicine. They ended charging me for thing I didn't want. ALSO I HAD TO GO BACK BECAUSE THEY CHARGED ME FOR DEWORMING AND DID NOT GIVE IT TO ME. I forgot to mention that also that place smelled and looked dirty. PLS LOOK AT OTHER REVIEWS. DO NOT PUT YOUR PET IN DANGER.

Aug 4, 2023

Jean-Arellia Tolentino

To support my close friend, and his son/pet of 15 years, I drove them to this veterinary clinic. After a series of ailments and lack of healthy progress, they were planning the unfortunate process of letting the pet pass on. My friend had an 11:00am appointment, and on the way over, the pet passes away in the car. We arrive at the clinic at 10:54a, and no one is at the hospital. The sign says, 10:00am, the online time says 8-6pm. We wait, because perhaps they were just running late. 11:07a comes around, we have to move our pet out of our arms and into a box where we ask for one from the auto shop in front of the clinic. 11:15a, and we've called 6x, emailed, and texted. No reply. We decide to care for our deceased pet on our own, google a crematorium nearby, and leave the clinic unassisted and quite angry. My friend, called after we took care of end-of-life things, and they responded saying they either forgot to put in the appointment, or we made a mistake. I finally get a call back at 7pm, and no apology for being closed during the advertised open hours, or not responding for 8 hours, or condolences. This is client neglect, malfeasance, and detriment of care. I would rate this business 0 if I could. Please do not take your pet here if you care about them, and want consistent care from a business and care facility.

May 4, 2023

Bobbie Wells

Our kitty 15 year old was sick but we were not aware how sick she really was. Dr Mangot assessed her condition and did what he could to help her stay as comfortable as possible. Sadly she passed and they were very helpful in taking her remains for cremation. Thank you Caring Pet for helping.

Jan 21, 2023

Bianca Hankins

The took very good care of my pets but both apts. They were luke 20 minutes late to get to the clinic and as the staff is only like 3 people, I had to sit around calling and waiting

May 19, 2022