Animal Medical Center

I would give them a 3 because I was missed Informed about my puppy completing his vaccines. The last time I took my puppy in the receptionist said he was all good to go, no appointment needed plus they would usually write on the receipt an estimate day you could bring your puppy for the next round of vaccines and they never did. I called to ask for a record of his vaccines since I plan to take my puppy to Mexico with me on a trip and she then tells me he has not completed his vaccines! I was in shock!!!! I spend so much time, money and waiting for my pup to be seen, time off of work! For them to tell me I have to restart all vaccines again! Plus this is going to coast me again. It makes me sad because other than this issue everyone there is super nice and sweet to my puppy. Just the fact that I need to pay to repeat all vaccines again is frustrating. It would have been nice if the girl that answered the call apologized and said you might have been misinformed, she went on to say I have to repeat all vaccines and starts telling me prices, that annoyed me.

posted: 07/13/2023

I really like this place. The staff is very polite and professional. They treated my Dog like family. I was able to show up early, right after opening, and was able to get a walk-in check up for my dog. I had called around and most vets don’t take walk-ins. I feel the price was fair for the quality of service. Some Vets are charging way too much, and because of that a lot of people can’t afford to take care of their pets needs. This place is fair. Most vets are booked up weeks ahead, so don’t wait until the last min to make an appointment. Please be polite to the staff, they seem to be doing the best they can with an overwhelming amount of clients.

posted: 07/11/2022

The Vets are so skilled, kind, and caring, I have taken my pets here for years. I trust them with my precious family members (dogs and when I had cats). Be prepared for a wait as they are super busy from the moment they open. Best to make an appointment if possible.

posted: 08/12/2023

Worst Experience ever !!!! I went in yesterday had an appointment @ 3:50 i did get there a little late 5 minutes late! But the only reason this happened was because the front lady’s helping we’re talking to themselves instead of helping me out and checking me in, They saw me standing there for a cool minute and they decided to ignore me since the very beginning it didn’t go so well , Well I finally checked in and they said we’ll call you in a few minutes Oh lord they took a whole hour to call me and last but not least the nurse helping me was Rude , they sent to a room and keeped me there for a whole hour n half Doctor never came in . At this point my dog was fraustred decided to leave ! As I’m leaving I’m already calling others vets to book an appointment for my dog , I was able to book with Another vet .Instead of here Worst customer service !!! Will NEVER come back I prefer to drive a few more miles with vets that actually care and are helpful. Don’t waste your time here ! There’s better options !

posted: 08/02/2023

This place is my family pet vet and now is mine place to go too. I always like this place and the doctor and the staff who work in the back of the office. Before I had multiples frustrated situation about the unorganized appointments and rude front desk staff. But this time I gave it a last try and I'm very impressed! Their appts system change to better, more organize. Mrs. Kendrick who took control over the organization of this office is doing a very good job! She's make sure we are check in and get our service serve and get it done asap. Hopefully it will be good like this time in the future. Good job Mrs. Kendrick! ❤️

posted: 02/27/2023