Banfield Pet Hospital

4.3 (150 reviews)
15042 Summit Ave, Fontana, CA 92336, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,227
4.9 Embrace 19,970
4.9 Fetch 5,909
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,221
4.8 Nationwide 25,693
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,328
4.8 Prudent Pet 2,865
4.7 Pumpkin 3,539
4.6 Spot 11,570
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.3

150 reviews

Horrible Hospital/ Insurance. We had Banfield since 2020 and the ONLY thing they told us was that my dog had Chronic Bronchitis, they also gave us a prescribed diet but NEVER once mentioned about his kidneys being unhealthy. We took my dog to a vet around my house and the doctor told us, that she is very considered about his kidneys and was wondering why Banfield never told us about it. The next day on August 1st, we took him back to the vet and his kidneys had gotten worse within accouple hours. He then passed away. They also do not allow you to go inside the room with your fur babies and somehow always charge you for every visit. The insurance doesn't cover much. Please take your pups somewhere else, if you can. Oh yeah, and there's also a FEE to cancel your insurance. ( I had to pay for my decease dogs insurance )

Aug 4, 2023

Zero stars for their wellness plan and lack of sensitivity. My Labrador passed away during the weekend and was told I had to call to cancel the wellness plan because it couldn't be done at the hospital. The front desk representative was courteous, but did not know Banfield's customer services hours and told me I could call that same day to cancel the plan (Saturday). I called and got a voicemail explaining that they only work form Monday to Friday. I called them again today Monday and agree to cancel my plan but had to charge me for another month. The next payment was due on March 19, so I asked them if they could prorate. I explained that it's not that I wanted to cancel the plan, but it was needed because my dog had passed away. Her response, "all cancellations are treated the same" so I had to pay for the whole month, otherwise I could have not cancel my plan and would keep being charged monthly.

Feb 27, 2023

Ace

Ace

Friendly staff and very reasonable prices! Helps it's located inside a Pet Smart too.

Aug 17, 2023

They killed my best friend. He was diagnosed with a heart murmur in 2019 and they never told my wife and I about. So when my wife and I took him in on Saturday morning he then diagnosed with congestive heart failure. And then the vet told me that he wouldn't last the night. I took my little dog in to banfeild back in November and banfeild refused to see him for any kind of treatment. I then took him to a pet hospital for treatment and they refused to treat my best friend as well.. These pet hospitals and vets are nothing but all about money. So I will never have another pet , because I will never trust another vet or a pet hospital again.

Jan 31, 2022

The chain of Banfield Hospitals are very well staffed and always polite. Their wellness plans are a little pricey, but I am confident they are worth it. They did continue to charge me after my plan expired.

Apr 16, 2022