Cutten Animal Health Center

Dr Humble has always been my vet and has one of the worst reputations in Humboldt. I have routinely defended him saying that even though his bedside manner might not be the best he was a competent vet and straight shooter who would tell me the truth. That was until this thanksgiving when our dog got sick. He ran some test and told us the dog had pancreatitis and it was expensive but a "treatable disease." We agreed for an initial cost of $800 and told them that if it went over $1000 to please notify us. We went in three days later after he refused to return our calls and were told that our bill was $1600. I was ready to pull the plug but he strung me along for two more days telling me that the dog was getting better it just needed this or that. The dog died on the 5th day an hour after he told us it was getting better but it needed a couple of more test.On the sixth when I went pick up the corpse I asked for some consideration on the bill understanding that there we thought he did a good job and that It was the holidays. I was told that I couldn't pick her up until I paid in full and that they wanted to do an autopsy on the dead dog. I said that there was no point because the dog was dead and I didn't want to prolong the grief. Humble came down and said that it was free and he wanted to know what happened. I said I had paid my bill in full and I needed to burry my dog and I wasn't going to bother him with the autopsy, but if he wanted he could take the cost off my bill. There was some heated words and after 30 min I was given my dog, bloody, soaking wet in a garbage bag with no consideration to the bill of $2,400. At some point this guy went from an honest vet to a con man scumbag. If he had been more forthcoming with the dogs chances of survival we would not have prolonged he misery or our pocketbooks.

posted: 12/05/2013

This is a vet that you should never go too. He is rude, and doesn't care about your animal. He spayed my dog and 3 weren't even attached on both side. I took pictures and took her back 2 days later because they were falling out. He refuse to look said it was my fault. Then he continue to yell at my dog your just a big baby and then removed and restapled her with nothing. I was already skeptical because my friend to her dog there and she had a simple broken leg procedures and she past. My friend was devastated and wonder what when wrong she took her dog to another vet to have a biopsy done and the result was Cutten used to much anesthesia.

posted: 03/25/2016

Took my cat in for a hurt leg. Vet tech was actually afraid to touch my cat, she said please don't scratch me couldnt take temp or heart. Dr. Hummel came in, this is for a hurt leg, and started checking his ears and oral health. Saying he has a lot of wax... This is. An injured 8.month old. Ended up just saying yeah he's probably hurt and you can stay off his leg. Got no information, no x-rays, had to pay for a full visit

posted: 03/26/2016

If you love your pet, you do NOT take them here!!!!!! The "DR." is an incompetent insensitive moron. When we took my girlfriends cat in to have him looked at because he had a tumor in his sinuses, and was having a very difficult time breathing, all he wanted to discuss was the cat's teeth. This was a very trying time for my GF, and this jerk had no compassion whatsoever. We ended up going to Sunny Brae, where they compassionately put the cat down. Again, DON'T BRING YOUR ANIMALS HERE!!!

posted: 04/20/2016

We would like to thank you and your entire staff for the assistance you gave us and the compassion you had when we were dealing with the loss of our beloved dog, Honda. As traumatic as the experience was, it was comforting to know she was in loving hands.

posted: 03/29/2013