Town & Country Animal Hospital

We've been very happy with Dr. Rhoades since he recently took over from Dr. Sevier who was our vet for over 20 years at Town & County Animal Hospital and was an absolutely wonderful vet. Dr. Rhoades has big shoes to fill, but so far we've been quite happy with him. I immediately appreciate a vet who's gets right down on the floor with the dog to do an examination. He and his staff took care of our dog Heidi when she had a foxtail that worked it's way far up her foot and into her leg. She's doing great now after the surgery to remove the foxtail. I would certainly recommend Dr. Rhoades and his friendly staff.

posted: 08/12/2022

DO NOT COME HERE!!! EXPENSIVE AND SHADY!! Dr. Sevier retired and some other management / vet team took over and it’s nothing like it used to be. The new vet tried to shove all of these exams and treatments down our throats that are in all honesty unnecessary because our dog is perfectly healthy. We were also initially told it was going to be $50 and the overall cost ended up being $200. All she needed were updated vaccines. An elderly couple ahead of us was arguing with the front desk because they were being charged $700 for an exam after they were told it was only going to cost $67. Turns out they ran “other” tests during the exam and didn’t ask or discuss with the couple prior. AVOID COMING AT ALL COSTS!!

posted: 04/03/2023

Thought I had found the right place for my dog and came in confident that I was doing the right thing. She has a fast growing tumor that needs to be removed and it took this vets office almost 2 weeks to get me a realistic quote of the things we were looking at having done. The first quote was sent within the first week and included all sorts of charges for procedures we had not discussed that totaled $4000. I was able to get an off-the-cuff rough estimate from the front desk after calling repeatedly to see what the charges would be but never got a revised estimate. In the meantime I did receive multiple emails reminding me to get additional recommended procedures but not the quote. Normally her surgery costs around $400, but that was in a less expensive part of the world so we thought maybe this would cost $1000 here… The off the cuff guess I got from the front desk was for $2500. Now I have to look for another vet because this vet just wasted two weeks of critical time while my dogs tumor is growing rapidly. Not only are they putting her in further danger with their time wasting tactics, but I never got an official estimate for the care she needed nor did I get actual reassurance from the doctor that I was on the same page with the doctor as to what surgery she was getting exactly. I mentioned my last concern to the front desk and she tried to tell me what the doctor probably said… Excuse me? I literally had a conversation face-to-face with the doctor that she was not a part of and now she is telling me what he told me? The attitude here is just offensive. I really miss my old vet who actually spent time with us and didn’t over charge us.

posted: 01/30/2023

Had our first ever visit last week and we loved the staff! Our two rescue pups were very comfortable; my social pup took to the staff right away and my more shy pup was treated with the level of gentleness he needed by Dr. Rhoades to feel comfy. We're so pleased to be with Town&Country!

posted: 07/24/2022

my dog was having unexpected problems, so i took her here and they were able to squeeze her in last minute. the doctor was very nice and caring, she went above and beyond to help my dog and i! ended up bringing something to my attention that ended up saving her life!

posted: 11/06/2022