Banfield Pet Hospital

4.1 (146)
1080 Monroe St Ste 140, Albany, CA 94706, USA

Hours:

Monday: 8:00 AM – 6:30 PM

Tuesday: 8:00 AM – 6:30 PM

Wednesday: 8:00 AM – 6:30 PM

Thursday: 8:00 AM – 6:30 PM

Friday: 8:00 AM – 6:30 PM

Saturday: 8:00 AM – 6:30 PM

Sunday: 9:00 AM – 5:30 PM

How to Save Money at Banfield Pet Hospital

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2024
Rating Provider Total Review
4.4 AKC 889
4.7 ASPCA 11,392
4.9 Embrace 14,179
4.9 Fetch 1,995
4.4 Figo 2,561
4.7 Hartville 164
4.9 Healthy Paws 7,475
4.9 Lemonade 781
3.2 ManyPets 2,145
4.6 MetLife 487
4.8 Nationwide 21,391
4.3 Pet Assure 12
4.7 PetPartners 110
4.5 Pets Best 7,194
4.3 Pumpkin 1,131
4.7 Spot 5,194
4.9 Trupanion 60,280
4.8 Prudent Pet 124

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Nouf Alhazmi

They were very accommodating to my last minute appointment. Luckily her new vet has seen my dog in the past in another Banfield location so it all worked out perfectly.

posted: 07/26/2023

Mateus Lima

This Pet hospital rarely has any availability. My auntie was paying for the insurance of her 3 dogs even after her dogs for 1 year after they had already died. Additionally I have been asking for them to email me picture of my dog's X-ray for almost a month now. They always make some excuse why they can't send me the X-rays or tell me that they will send me the documents but never do. I have been calling on a weekly basis for 1 month and half. Their interest in helping is non existing. The service has been horrible.

posted: 08/31/2023

christopher hoard

We have been trying to get a hold of them to get a prescription so we can go to Costco to get it filled . We have gotten nothing but a run around from them They put you on hold for at least 20 min to 1hour , if it doesn’t say, they’re closed, even during work hours. Then when they get ahold of them they put you on hold again. This has been going on for two weeks. They are rude and condescending when you are able get them on the phone. I’m going to find another vet Wish there was a way to give a negative star review. Pros None Cons Doesn’t answer the phone One has one vet on staff ( that is what the receptionist told us) Rude on the phone Long wait times for appointments (months) or phone calls (hours) Do yourself a favor and your pet, don’t take them here.

posted: 09/08/2023

Sunny Smith

Super frustrated with Banfield. I have the top plan for my fur baby, paying $120 monthly. THERE IS ALWAYS SOMETHING!! Half of the time they don't answer the phone and ontop of that, they cancel appointments on the regular. Now, why would they have just ONE Dr. for the entire establishment??? Makes no sense. Ok, the more I type the more FRUSTRATED I become. DO BETTER BANFIELD! Customer Service just isn't the same anymore.

posted: 08/15/2023

Sandy Chang

Staff makes repeated mistakes when scheduling appointments, super slow responses and lots of hesitation from doctor/staff when you need help with insurance claim. Walnut Creek branch has more availability and staff is more helpful and attentive

posted: 08/15/2023