Veterinary Emergency Group

If I could give this veterinary group 20 stars I would. This has been the most incredibly Stressful a couple of days with an eight month old Australian Shepherd puppy that realized Our female was in heat before we did. He spent about 36 hours trying to break through sliding glass doors, Lunging at anything possible to get into the house to get to the female. I made a call and spoke with The team And they immediately said this is something that you need to speak with a doctor about. I spoke with Dr. McCartin and she was unbelievably helpful. Weighed Out my options, trying to wear him out and then ultimately if that did not work to bring him in for sedation and or possibly getting him neutered on the spot. We opted for getting him neutered, and this team was absolutely incredible. Not when he was able to stay with my Aussie The entire time, everybody works as a team. Everybody is upbeat and cheerful and happy. Extremely informative, very detailed oriented. My Nurse Adamaris When above and beyond to explain the entire procedure, also how he was going to be feeling once she started to administer anesthesia, what it would look like, so I was not traumatized by seeing him put under so quickly. I was allowed to stay the entire time and watched the surgery through a glass window. Dr was Super fast and super efficient, By the time I grabbed a coffee, and took a little walk for Fresh air, she came out to let me know he was already out of surgery that he was doing phenomenal and then I could go back and see him. Adamaris Stayed with us the entire time, making sure that he came out of anesthesia successfully, as well as gained his control back. Also letting me know all of the different types of behaviors he may encounter as he comes to from the anesthesia. She explained every single medication in detail and truly just went above and beyond to make certain that I felt like I had my own veterinary team the entire time. I’m so grateful and will refer this organization to everyone I know. While I was there. I witnessed some pretty traumatic situations coming into the ER and learned that They put the pet first and worry about the financial aspect second. That is truly incredible. I hope to be able to support and give back to this organization for many years to come. Thank you all again so much.

posted: 02/08/2026

The absolute BEST ER to take your pets. Their open concept care facility is everything. Pets stay with their parents and we participate in their care if we want. This atmosphere makes the experience more supportive and relaxing for all the animas and humans. The staff is highly skilled and compassionate to all the animals and their parents. Every pet that came in was seen in under a minute. Care was started immediately for all. I can’t say enough great things. Special appreciation to Dr McCartin and nurses Brianna and Katherine for their excellent care of Puck.

posted: 12/09/2025

We could not have had a better experience at VEG. Brought my little Doodle in after 3 days of vomiting and lethargy and one trip to our regular vet that didn’t seem to help. You can tell every single staff member here genuinely loves animals and keeps the energy light and calm even under difficult circumstances. Love that everything is in the open and you can wait with your pet and see everything that’s going on. My dog ended up needing to stay for 12 hours and we were given a room with him so he didn’t have to be alone overnight. All of our doctors were thorough, compassionate, reasonable, and my dog is already back to his normal self. Hope to never need this ER again but so glad to know it’s there.

posted: 01/31/2026

Bringing your pet in for an emergency is never fun, but VEG went above and beyond to take amazing care of my dog. They walked me through all options and in the end surgery was needed. They took such great care of our doggo, and I was relieved they knew so much and were experienced with brachycephalic breeds. The staff were incredibly accommodating, making sure we were comfortable and even offering a private room and bed so I could spend the night with my dog. Very grateful this is the vet we choose and for the top notch care given to my fur baby. He’s home safe and sound thanks to VEG ❤️

posted: 11/28/2025

I brought my rabbit to Veterinary Emergency Group on E Camelback on 1/24/26 for a true emergency. He had poked himself with hay, was choking, sneezing, gagging, and suddenly started bleeding from his nose. This was clearly a mechanical injury and I was extremely worried. I was charged $190 for the exam, but no treatment or hands on intervention was performed. Instead, the veterinarian immediately said she suspected RHDV2 (a serious viral disease) and began discussing an extensive and very expensive treatment plan including a CT scan, IV fluids, viral testing, bloodwork, and more. I repeatedly explained that this appeared to be an acute physical issue, not a virus, but I felt like my concerns were dismissed and the conversation focused mainly on costly diagnostics. I also left feeling that the staff did not seem very knowledgeable about rabbit care. The technician taking his intake information did not know what breed of rabbit he was, he is a Holland Lop, one of the most common domestic rabbit breeds. That immediately made me uneasy about their familiarity with rabbit specific emergencies. At the end of the visit, while I was paying, the veterinarian came back and said she would do an X-ray in case he had aspirated. This was mentioned after no stabilization or direct treatment had been done, and by that point my rabbit was no longer in active respiratory distress. The overall approach just did not match what I was seeing with my animal. Because I didn’t feel his immediate needs were being addressed, I chose to leave. Despite no treatment being provided, I was still charged $190. The next day, I took him to his regular veterinarian because he had stopped eating and wasn’t producing stool. He was diagnosed with GI stasis and given a clear, reasonable treatment plan. They specifically said they did NOT suspect any viral illness. My experience at VEG felt rushed, dismissive, and heavily focused on expensive testing rather than addressing the obvious issue in front of them. I left feeling unheard and worried, and I do not feel the exam fee was justified given that no care was actually provided. Rabbit owners, I would strongly recommend seeking a rabbit experienced vet if possible.

posted: 01/29/2026