Moon Valley Animal Hospital

I cannot say enough about the entire staff of Moon Valley. I have taken all four of my dogs and my cat here, and everything from larger procedures to check ups, they are always so friendly amd happy to see us the minute we walk in the door. Dr. Kelly walked us through every step and every option when one of my babies was fighting blood cancer and made a heartbreaking and terrifying journey just a little bit easier. Kayla, Hannah, Amy, Sally and all the techs are just absolutely the best, even when it comes to handling my giant, clumsy great dane who just wants pats and treats and will raid pockets to get it! They are always willing to take time to answer my questions and listen to concerns, I never feel rushed out the door. THANK YOU for taking such amazing care of all our fur-children!

posted: 08/24/2025

My other vet wasn’t available to get one of my cats in, so I called Moon Valley Animal Hospital and they luckily had an appointment to see her. The front office administrator was very friendly and kind. They got my Adeline back quickly. The assistant and the Veterinarian was very thorough and they helped me feel at ease. They gave excellent service and I would definitely go back if I ever had to. I would also definitely recommend their services to anyone who has a fur baby and wants a Vet that will provide excellent care.

posted: 07/10/2025

In mid-July, we had to make the incredibly difficult decision to say goodbye to our cat after 17 wonderful years. The staff at Moon Valley Animal Hospital was compassionate, supportive, and truly caring throughout the entire process. A couple of weeks later, we received a beautiful thank-you and sympathy card signed by the team, which meant so much to us during a hard time. They truly went above and beyond. A special thank you to Sabrina and Steph for their kindness.

posted: 08/25/2025

I've been going here for years. I received a call saying i need to come in to follow up on my dogs treatment. While I was making the appointment I made a comment about pricing to the receptionist. I guess it was noted in my chart. She also asked who we normally seen and I said any of the Hatfields. When my husband took our dog in for the appointment Dr. Les asked my husband why he requested him, if he was there to confront him. Dr Les was so unprofessional. Also, the comment i made was about charging to get my dogs blood pressure taken. It was $30. I was just there 10/13 and it's now $45 just get get his blood pressure taken. I will be finding another Vet.

posted: 10/14/2025

Please read: It started when they refused to give me any advice on how to clean/dress my cats wound unless I upgrade my already completed appointment for I believe about 80-100$. I was coming in for regular tech visits already, and she had over groomed and it was causing her cut to open further. They refused any advice (including telling me that what I was doing was wrong, using neosporin is toxic to cats). Eventually I found out, fixed it and moved on but later I was directly confronted by an employee for discussing the issue in a different review. A few months later, after my cat HAD ALREADY RECEIVED HER INJECTION, an employee comes in to tell me her medication has gone up from about 86$ to roughly 119$. I began looking for a new vet but just a month later I called back (from a new number) to confirm these new prices, however they told me the price for a tech visit for Solensia for a cat like mine would be only 93$. BUT AFTER I IDENTIFIED MYSELF by name and phone number, she put me on hold for 5 minutes before returning to tell me that MY price is 119$. So, in short, they do not care about your animal, and in fact will become vindictive to you and your pet the moment they don't like you or you discuss their short comings.

posted: 11/24/2025