North Valley Pet Hospital

The front desk staff is extremely helpful and friendly. Brought my little dog in for gland expression. Quick and easy. Tech was caring and explained everything.

posted: 12/09/2025

This last week, I had to take my little boy in to be sent to doggie heaven. He was the only pet I've ever had and I had him for over 15 years. Dr. Dean, the Nurses and Staff couldn't have been any better in the way they treated me and my dog. They were very compassionate and after a complete examination explained the process and allowed me to be with him until the end. This was the most heartwrenching thing I have ever had to do and Dr. Dean and his staff made it as comfortable for me as possible. I highly recommend this office for any pets needs. Thank You again Dr. Dean and staff for your professionalism and compassion.

posted: 02/17/2025

The best and most caring vet in this area. We’ve been to a few and Dr. Dean, the vet techs, and the front staff are far superior. We had an emergency and they were so flexible to get our sweet Charlie in asap. While she was hospitalized, she received excellent care and they were so kind and compassionate when we came to visit her. They made sure we felt comfortable and informed us with phone calls on her progress throughout her stay. This clinic saved her life and we are forever grateful. Thank you is not enough and I would recommend them 100 times over!

posted: 03/26/2023

I started using North Valley Pet Hospital for boarding my pets when I moved here a little over a year ago. At the time I did their vetting at another clinic. Each time I called NVPH for any reason I got a friendly, knowlegeable person and did not have to go back and forth with messages, email, and texts. If I called when the clinic was closed I still got a call back quickly after they were open again. Each time my pets came in, each person acted like they knew them and were happy to see them. My pets acted comfortable like they also knew the staff. No one rushed me or pushed products or services. I decided that I should try their vet services too since I felt they trully cared and and I could get an appointment in a timely manor. So I brought my older cat who has several medical issues in to see Dr. Dean and I felt he knew what he was doing. He was never condescending and always took my questions and concerns seriously. He worked with me on a medication issue. I was super impressed and next brought my dog for his yearly visit. My dog is an abuse survivor and has a few PTSD issues and although he has come a long way he still can be afraid of men. Dr Dean got on the floor with him and examed him in a slow quiet manner and was able to do the whole visit without my dog getting fearful. He answered all of my questions and listened to me. I would highly recommend this clinic! They are now my clinic for all 3 pets from boarding to medical issues. It's a pleasure to come in for appointments!

posted: 08/31/2023

Used to be great place. Not any more. My dog have ear infection for over 3 weeks now, 3 visits and $350 later, his ear was dirty (they said not to clean it), stinky and itchy. He started loosing hair (its a poodle, they dont shed), they ignored basically when we ask why.We went to vet in Vegas, fir second opinion, its veen taking long time, and it doesn't looks any better. The Vegas told us this medication is know for low success rates with ear infections, so they use it only on aggressive dogs, as is once a week application. They clean the ear, give us normal 2x day ear drops, and 3 days later he is already looking better! Never again will go back to NV hospital, I would rather drive to Vegas, but can't let my dog to get deaf just because they want to collect payment for another visit.

posted: 07/09/2025