Aspen Veterinary Clinic

When I moved to town a few years ago, I called around looking for a vet that I felt good about. My senior Shih Tzu is super dramatic and sassy, so I wanted a good experience for her annual checkup and vaccinations as well as any medical care needed in between. Besides having the highest reviews, Aspen was the only place that didn’t give me the ick, and it’s remained true for the past two years. Last spring (in between check ups) I took her to a place closer to town (and 10 minutes more convenient for me) for an abscess she got on her face. Didn’t love the experience so high tailed it back to Aspen for our regularly scheduled visit. They are also open weekends which I found is not always the case with the other vets. Highly recommend. Dr. Dickinson and her staff are the sweetest.

posted: 09/19/2025

We had a wonderful first experience. We are new to the Flagstaff area and were able to get a same-day appointment for our pup, who developed an allergy-related rash after the move. The front desk staff were very friendly, the vet assistant was polite and helpful, and the veterinarian was both knowledgeable and kind. Our pup received an injection for the rash and we’ve already seen a big improvement. We will definitely be coming back for routine visits and vaccinations.

posted: 11/03/2025

I want to give a huge shout out to this clinic! 5 stars 🌟 and thensome! I was there this past Sunday with my cat Bubbles. Not only was i late due to getting a little lost,and they still saw me. The gal with short pink hair wad sooo beyond kind,and compassionate. I was so impressed by her kind and loving ❤️ towards these pets of ours, the vet was amazing too!! Such compassion all around. I Highly recommend this vet and her wonderful staff and I will be back soon for further treatment for Bubbles Kat. Thank you Aspen

posted: 10/21/2025

I cannot thank Aspen Veterinary Clinic enough for the amazing care they gave my sweet girls. I’m From the moment we walked in, the staff was so kind, welcoming, and gentle. You can tell they truly love animals and treat them like their own. My dogs were a little nervous, but the doctor and techs took the time to comfort them and explain everything to me in a way I could understand. It made such a stressful situation so much easier. I’m beyond grateful that we have such a compassionate and professional clinic in our community. They go above and beyond, and it really shows. If you’re looking for a place that will treat your fur babies with love and respect, this is it. Thank you again, Aspen Veterinary Clinic, for helping my girls feel better and giving me peace of mind. You all are a blessing! 💕🐾

posted: 08/27/2025

If you search their one star reviews you’ll see many like mine. DO NOT RECOMMEND. I’ve never been more disgusted and disappointed with a Veterinarian practice. I wish I could give zero stars. I let them know that I’d been posting this review, as no living being deserves to go through what my baby went through. The photos I have posted are of an email I sent to Aspen after several phone conversations. I would never recommend them to anyone. Ever. I’m not a review poster, good or bad, however this story needs told because it’s absolute blasphemy what happened and I would hate for it to happen to another person…who knows how many people it’s already happened to. They didn’t email back, they called me-they stated they would only issue the $115 refund and that they wouldn’t refund the rest because the vet care was provided (what care?🤮…), that their camera in the lobby “wasn’t working that day” so they don’t have footage of feces all over his butt when we left the clinic (knowing his incision was so close to his anus)…even if it wasn’t, NOT OK. With his emergency surgery at Canyon Pet Hospital they informed me that he pooped a lot while he was under and encouraged me not to worry if he didn’t have a bowel movement that day or even the following…there wasn’t a speck of feces on him, he was completely clean, they literally cleaned him ..when I took him into emergency he smelled like actual ROT from his incision coming apart and how much blood and fluid he had bled out all over himself and everywhere else…but he came out completely cleaned by Canyons staff. On a previous phone call their Client Services Manager had also let me know that the front desk staff didn’t link some of the most critical photos (photos I had sent earlier in the day as he was actively starting to split apart)…leading to a failure to be contacted by them…I ended up calling them about 445p and he split open about an hour later. You can see in my email I broke it down into different time frames and said a lot of what happened, I tried to keep it brief but there was just so much-I was even let know that they had a huge staff meeting about Finn becauseee front desk staff never linked the photos (you can imagine how important that might be, no?) and I’d think maybe some other things we’re probably addressed like not having patients leave with feces all over. However, through all of this their Director, Dr. Sol, has remained firm in that all proper care was provided and that he would have done the same thing. Disgusted and repulsed doesn’t even remotely describe how I feel. I could have lost Finn and they quite literally didn’t even give two shits. It took him over a month to heal enough to be on the trails again, his back legs aren’t the same though. He’s still with me and that is truly all that matters, however save yourself the heartache and go someplace else.

posted: 08/09/2025