Colorado River Animal Medical Center

Liberty Black

Unfortunately I have to add to the powerfully negative reviews I see here. I visited here about two weeks ago for a wellness check and vaccinations for a young, otherwise apparently healthy cat that I had adopted from a rescue situation. Primarily, naturally, I especially wanted to make certain a litter of kittens weren't going to appear. I mentioned this several times as we were asked to wait several times for different steps in their process to play out. I specifically remember asking the veterinarian himself twice when his exam finally took place. I asked twice because he said the approximately 3 year old female cat was healthy but not spayed. This didn't make sense even to a total know-nothing like me. The cat had been under care for at least 10 months and had not had a litter and apparently never had. She also had never displayed signs of being in heat. I asked the doctor if he was sure and he looked again more closely and said no. I indicated I would be interested in obtaining the spaying. Then began another long, forced, delay while I waited to pay and go. Apparently this was while two detailed estimates were prepared for the high and low ends of Spay costs, which I had not requested, and would have been happy to have had emailed to me. The cost of their wellness visit and blood work came to $350 without vaccinations because "they were out". Their estimate for the spaying was from $650 to $750. Neither is cheap and I quickly learned about the Humane Society in Kingman and their spay/nueter services. I learned that during their special program times the normally $100 cat Spay is reduced $65 to $35! Full services are also available for a fraction of the costs charged here. So I rented a car, at my expense, and devoted one of my days off to my new girl's spaying at the Kingman Humane Society. I need to add here how friendly AND professional all the staff here are. But Imagine my dismay when the first thing the vet tech says is "are you sure she isn't already spayed". She pointed out everything I had noted along with the lack of mammary gland development. She looked the same way your vet looked but still said "We have to shave her to be sure". 30 seconds later and there it was, loud and clear, plain as day, a long-healed spaying scar. Today I tried to address this with this veterinarian clinic but they don't answer the phone and apparently screen their messages. I believe I am entitled to, at least, a partial refund for the failure to correctly identify her reproductive condition. Honestly, I don't expect any satisfaction. Every impression I have of this organization from before, during and since my one visit matches completely what so many other one star reviews say. They are very expensive and obsessed with obtaining your money. When they can't even take 30 seconds to accurately tell you if a cat has been spayed but they can make you wait 30 minutes while they prepare high and low estimates for spaying her, you really have to question something. When they won't even respond to questions about this happening you are forced to question even more. If you choose to use this veterinarian clinic after reading any number of the one star reviews basically saying the same thing, that will be on you.

Jul 31, 2023

Chari

I have been going to this clinic for many many years and up until yesterday when my kitty got another inflection. I was called a liar within the space of 1 minute. The extremely rude female told me I had been banned for non payment on a visit that supposedly happened in Dec. When I tried to tell her I hadn't been in or even needed a vet in Dec. I also always pay with a credit card. She told me I was still banned and hang up. When I called back I got a machine, told it I didn't appreciate being called a liar and would like an explanation. I got a text back not to say they had made a mistake and were sorry. Nope instead they decided I owed them for a no show in Oct. They said I was still banned & where could they send my sick cats records. I love Dr.McGee as he had taken care of my animals, but I guess that's over with no apology for calling me a liar. Mrs. C Vess.

Mar 31, 2023

Bar Estep

I'm a retired K9 officer from.washongton and am terminally ill with cancer. I met Dr McGee many yrs back when my service dog " NNY GIRL" was very ill. Dave is an Angel in the animal world. He fought and would not give up on bby girl as she was at deaths door. in my eyes this man is a saint and will never be able to thank you enough for taking care of my girls. The girls say hi and they love you.

Jan 2, 2019

David Turner

Charged me $380.00 to say my puppy was fine when she clearly wasn't. Don't go here.

Aug 16, 2023

David Cannioto

I and my service dog SHADOW have been patients of Colorado River Animal Medical Center in Bullhead City AZ for over 10 years The last 2 or 3 yrs they have demanded a monetary deposit just to schedule a appointment I have not missed a single appointment in10 years with 2 different service dogs and refuse to pay them a RANSOM Just to schedule an appointment because some people don't show up for their scheduled appointments in short there is absolutely no customer service,loyalty or respect on top of that they are are very expensive for their services I will find another animal hospital and suggest if you're considering using COLORADO RIVER ANIMAL MEDICAL CENTER reconsider and DON'T there customer service and customer loyalty is non-existent COLORADO RIVER ANIMAL MEDICAL CENTER THANK YOU FOR YOUR REPLY your arrogance and lack of concern for people and pets is on full display THANK YOU FOR PROVING MY POINT

Apr 18, 2023