Compassion Pet Care

Michelle Bentley

Poor communication with front staff, would not answer phones for 3 hours while my cat was there for surgery appointment then acted annoyed when they did answer, when i dropped my cat off for surgery and told them I think he's going to die and he needs immediate help, front desk did not tell doctor that bc when I called 3 hours into my cat being there the lady said "you do realize we are seeing patients? We have not looked at him yet". Got my cat back same day after mass removed from tongue and was bleeding from mouth in extreme pain. My son asked Dr Wood about the blood pouring from his mouth and Dr Wood responded with a eye roll and "well we can't do everything". Take home syringe meds were empty, paid almost $600 and had to have him put to sleep for another $100 at another place that night bc uncontrolled bleeding and pain. We are heartbroken.

Jul 11, 2023

Jimbo Wilson

I am confident that my dogs are in good hands. Unfortunately, it seems they need to improve their communication. If you use them for boarding make sure you have all details hammered out before you leave your dogs with them. So far, out of 3 times boarding with them, I have called before hand (to ensure they were in-fact ready for pickup) and was told my dogs were ready however, once I get there they apparently aren't ready. I like their location, the staff is friendly I am just unsure on how I or they need to better communicate so we get a better experience.

Jun 8, 2023

Jennifer Leaf Ray

Very kind workers and my dog actually gets excited to go inside. They call her by name and she prances around. They groom her and do her nails. We use them for boarding whenever we have to take trips that she can't go.

Aug 20, 2023

Anna Beth Northington

They were able to fit me in the day that I called, they waived the fee for the office visit because I was new and clipped my dogs nails at no charge. All of the pricing seemed extremely reasonable to me. They were very kind and helpful and I was in and out very quickly.

Aug 5, 2023

Karen Luttrell

Each time I've been in with one of my babies, they have been so good to them. When I had to have my baby put to sleep, Dr. Thompson was beyond amazing. She was so compassionate and gentle not only with him, but with me. She went the extra mile to make sure he left as important as when he came in. The staff is great and I am so glad I found them!

Mar 27, 2023