West Lynn Veterinary Clinic

We walked into this veterinarian and asked her to kindly refill a prescription we had from our vet in Miami... we had lost the last 3 doses out of 10 total. We were afraid we wouldn't be able to get it, being tomorrow the first of the year.. She tried to lure us into a whole visit setup instead. Fortunately, we went to hollywood feed pet store on Burnet Road and they gave it to us in 5 minutes (picture attached). West Lynn Vet Clinic obviously cared more about $ than our pet.

The absolute best Vet clinic I used in my over 15 years of owning my beagle Rowdy. I found them when I was living nearby for a few years, and the care and treatment we received was unmatched. So much so that even after I moved away from the area I ended up coming back because I couldn’t find the same level anywhere else. I recommend them to all of my pet owning friends.

We had a great new patient appointment! The front desk staff were very welcoming. Someone’s dog peed in the waiting area from nerves, and the staff came out and cleaned it up/gave a towel to the owner who was peed on and were very kind about it, as you’d hope for. Our vet tech, Mayra, was very friendly and conversational, and Dr. Whitworth was patient and took the time to answer all my questions about various vaccines, future preventative care, etc. she also administered the vaccines in front of me, which was nice. At my old vet, they’d take my dog to a back area for 15-25 mins for a little shot. This seems much less stressful on the animals. I was a little nervous after reading some people’s reviews about the appointment confirmation set-up, but it’s really straightforward. When you pay the initial deposit, the invoice notes that you will still need to confirm your appointment in order to keep it & the fees for cancellation/missing last minute are explained clearly. Nothing unusual - same practice I’d expect at any spa or salon. 1 or 2 days before the appointment, I got an email very clearly asking me to confirm the appointment by clicking a link or to call if I needed to reschedule. The link took me to a page acknowledging my confirmation was successful. Again, same practice as most places I make appointments at.

This clinic is it! Do not look further. I took my dog here for 8 years and never once had a bad experience or questioned the care she was getting. What has stood out to me even more, is what has happened since my dog's passing. Unfortunately we had to put her down elsewhere as it was very sudden, but we still received a handwritten card with sentiments from all the staff, AS WELL as a tree being planted in her honor from the clinic. We are blown away that they went above and beyond to honor our dog in that way. We are so appreciative of how compassionate they were to her during her life as well. Whenever we came to clinic and she was anxious and unpredictable, every member of the staff was understanding, never judgmental, and everything went smoothly. Again cannot recommend West Lynn Vet enough.

West Lynn is the best! The staff is friendly and amazing and truly care about the well being of your pets. Dr. Crawford was particularly fantastic when I had to put my old cat Crackers down. I can't say enough positive things about this place. Thanks guys!