Symphony Veterinary Center

My cat Muffin, dislocated her hip. We got confirmation from her primary veterinary on Tuesday. I called around other facilities to get price for surgery. Some places were charging upward cost 8K-- which is not economically unfeasible for my family. I called Symphony Vet to get a quote about amputation. Unfortunately, Symphony Vet doesn't give quotes over the phone. I spoke with front desk rep. Mathew and ask if there was any fees-- as I am only interested in getting a quote for surgery and will send over records. He told me " since muffin is a new client, a wellness visit is free. " So I promptly made appointment for Saturday ( 8/30/2025). I meet with the vet who was very kind and understood my situation. He provided a range of 3-5k for amputation-- which is still very expensive for leg removal. Sadly, I still didn't get definitive price. The vet told me today's visit charge is $108 . I was very confused, as this was never told to me by Mathew over the phone or this morning as I signed in. I was completing hoodwinked. When I followed up after the visit with Mathew, I was then told a different story. He claimed because he worked there for years he would never say that... I wholeheartedly disagree, because that is what was told to me. And it is on company's flyer. I refused to pay and he gleeful stated " Well, it will be sent to collections". Today was a complete waste of time. I do not recommend.

My 16-year-old cat was very ill, and every member of the staff was incredibly kind, supportive, and knowledgeable. They didn’t just take wonderful care of my cat—they took care of me as well. The doctor thoughtfully explained all of the options, which allowed me to make an informed decision about his care. I am deeply grateful for the compassion shown to us and cannot recommend Symphony Vet Center highly enough.

We've taken our two dogs here for almost a year now, and have been incredibly happy with the entire staff. The Veterinarians have all been exceptionally knowledgable, extremely helpful, and I also appreciate that they are a fear free facility. It was most noticeable on our recent visit when one of our dogs was anxious/sensitive about what was going on, and the team there didn't force anything, or do anything to raise his anxiety, but found alternative methods for achieving the same outcomes while making sure that our dog left with a positive experience. We've also been very pleasantly surprised on the cost of treatment, which is contrary to other vet experiences that we've had in NYC.

The team at Symphony is extremely friendly and reliable. They quickly offered me an appointment time when my cat was suffering from a sudden illness, while my regular veterinarian turned us away. I'll be sticking with Symphony going forward. I also appreciated how communicative they are -- the doctors keep thorough notes and send detailed outlines of the discussions at your appointment. Great service and very knowledgeable experts.

This is the third vet I’ve tried in the uptown area and the best by far. Dr. Ledner and Dr. Muller are so friendly, communicative, and reassuring. They’ve helped me handle a kidney issue with my senior cat, and also performed a dental cleaning and extraction for her. I’ve felt confident that my cat is in good hands during every visit, test, and procedure. I live closer to a couple of other vets, but the experience I’ve had at Symphony Vet has made the trips worth it for me.