Guilford-Jamestown Veterinary Hospital

I brought my 10 year old chihuahua, Zoey for a quality of life visit. The doctor on duty was so kind and explained everything that it entailed. Her assistant was also attentive of my emotiobal needs. Im so glad that they took care of her as entered her eternal sleep. Thank you for preparing me to be present. I appreciate everything you've done for Zoey.

We saw Dr. Drummer today for a wellness check and vaccines for our dog Pearla. The technician and Dr. Drummer were both kind and attentive to Pearla and answered all our questions and concerns. They were patient with Pearla and although she is sometimes skittish she found them to be new friends. When your dog fully trusts the technician or vet to follow them off even after shots you know you found a good practice. I look forward to working with them again in the future.

This vet has gone so far downhill over the last few years. I had been taking my cat to them for almost 14 years and was still driving 30+ minutes just to keep him at the place he had always been seen. We were on the way to his yearly appt a month or so ago, I got stuck in awful traffic that I could not avoid. I promptly texted the number I'd been communicating with about details of the appt to let them know I was coming but was running late. When I got there, it took me 1-2 minutes to get him out and walk in the door. The receptionist also took a solid minute before she acknowledged me and when I told her that we were there for his appt she looked at the clock and informed me that they have a 10 min policy for appts and that I was 11 minutes late. I told her he desperately needed his pills because he's been on them his whole life. I also let her know I had a family member dying and a 4 month old baby at home. The only offer I was given even after sharing all of this was to wait an hour for another appt time or reschedule for a different day. I did not know of the 10 minute policy and had I been aware I would have rushed in and would've certainly been there ahead of the 10 minute cutoff. I understand as good as anyone having a policy, but the way I was treated was horrible. I have always been made to do bloodwork for them to refill his medicine, racking up a bill of 300-400 dollars. I went to a different vet the next week who did his exams and got him caught up on everything, and prescribed the pills he needed for less than 100. So beware, if life happens you will get NO understanding from them. The front desk receptionist was incredibly rude, and I sure hope she is never treated with the lack of sympathy she showed me. The vet tech Kristin is and always has been fantastic, but she's the only positive light that still exists there. Take your money elsewhere.

We’ve only been once so far, but our appointment with Dr. Clark and other staff members was great. I wish my doctor would spend as much time with me as Dr. Clark did. We didn’t feel like we were just another appointment being rushed through the system as quickly as possible. It felt like they truly cared about the wellbeing of our fur baby (Morgan).

Seem more interested in $ than my dog. Require a full workup multiple times per year - unlike most vets who want a full exam every 6-12 months. Then they charge an exorbitant fee for this exam. We were spending minimum of $500 every 3 months just to get a shot. Do yourself a favor - find a new vet who is reasonable.