Jefferson Animal Hospital Fern Creek

I could not be more pleased and grateful for Jefferson Animal Hospital. Dr Nau and the staff are always smiling and welcoming. They call Delilah by name. The love and care they give her and is unequalled. Dr Nau called me personally to check on Delilah and tell me test results. That doesn’t happen everywhere. Thank you so so much for everything.

I brought my dog in for an ear infection. The staff here were all very friendly. The waiting room was nice and everything was clean. The vet I spoke to was knowledgeable and seemed to really care about my dog. The way she and the veterinary assistant took care of him, I could tell they love working with animals. I will be returning.

To begin with, when I initially called to see if my injured dog whom was just hit by a car could be seen. The lady that answered told me not to even come, that they didn't have any staff and a dog had just coded. I walk in and there are at least 10 employees. Not sure on titles but obviously not understaffed. Right from the get go, I was lied to. Then as we are being emotionally extorted because, they knew by looking at us, that we don't have alot of money. Then the vet tech looked me straight in the face and lied for the second time, saying she didn't know what was wrong. They did. She was back there for over an hour. My dogs health information and critical facts of her condition were withheld. We offered to pay the 189 but since, we didn't even know what was wrong with her and didn't have the 650.00 deposit, she didnt matter. They knew and stood there and lied because of money. The small amount of information you all had old of been told to me so I could have at least tries to find away to help her at home. They do not care about your pet or your feelings. I understand this is a business and money has to be made to stay functioning, but how can you do this line and become emotionally unattracted to the animals you were educated to help. 10/10 I would never recommend.

I bring both my fur babies here for all their needs, and always I have a great experience. The staff are very attentive and knowledgeable and the doctors are calm and not rushed to get you in and out, and really listen to your concerns. Our recent addition to our family is a bit mouthy and doesn't like his feet messed with and terrified of the vet. When I scheduled his appointment to get vaccinated and have an exam I was so nervous! I was afraid of how he would react to what can be a stressful and scary situation. I should have never worried. They scheduled me for an anti-fear exam, which is slightly more than a regular exam, and they went very slow with him. He was given treats, belly rubs, baby talked, they respected his dislike for his feet being touched and avoided it, and not only was he tail wagging and showing off like I'd never seen before the end of his exam, but he was also able to get all his vaccines without any ruckus or fear through smart handling and their anti-fear training. I was so impressed!! They have done my older babies dental and all of her exams, and I have to say, I would drive an hour out of my way to continue going to this clinic. The staff, the doctors, the care, it's all worth it.

Very knowledgeable and friendly staff! They were so sweet and caring and wanted to make sure they had answered any questions I had!