Medical District Veterinary Clinic at Illinois

After extensive research upon moving to the city 3 years ago, we chose Dr. Ana Valbuena. She is an excellent and highly competent USDA certified veterinarian who keeps up with the latest research and methodologies in her field. Dr. Valbuena’s bedside manner with our anxious dog (see below) has made routine vet visits a breeze. She is the ONLY vet my dog has ever liked and has consistently gone above and beyond to ensure our dog’s comfortability from the very first appointment. She throughly answers any questions we have. The support staff and vet technicians are also incredible! It is very easy to schedule an appointment as someone always picks up. Medication is available immediately. Staff are responsive to emails. Their text system sends timely reminders. The waiting room and exam rooms are pristine. I especially appreciate that Medical District Vet Clinic is affiliated with University of Illinois and not private equity investment. We have found their prices to be competitive yet fair. They do not suggest erroneous treatments and are transparent about costs. We go out of our way to take our dog here and it is 100% worth it for the quality of care received.

Thank you so Much for being So Kind! Doesn’t always have to be so hard and you made it so much better you helped me help Coco cross the rainbow bridge and I’ll never forget how kind you were and you didn’t have to be

Dr. Hampton and the team at Medical District Veterinary Clinic are incredible! They fit our 6 year old dog with an infection in last minute and treated us with so much kindness and patience. They took the time to explain everything and made sure our pup felt comfortable the entire time. We’re so grateful for Dr. Hampton’s compassion and expertise, and for the entire team’s support!

I started bringing my cats here in the summer of 2023 and have only had good experiences. My cats are my life and I get so anxious when anything about their health pops up. The staff and vets here have been very kind, professional, and thorough with my three cats. Today I brought my kitten Yuan Yuan home from her spay, and she is doing really well. Thank you so much Dr. Barragan and nurse Crystal for taking care of her!

I’ve been coming here for my two dogs’ checkups, exams, vaccines, etc., and it’s always been a great experience. But today I was really disappointed. I had an appointment with a tech for vaccines and nail trimming. While I was there, I asked if they could do a sanitary shave. They said yes, and since I usually do it at a grooming place but was already there, I figured why not. Everything seemed fine until both of my dogs came back with a really bad sanitary shave, especially in the back. At checkout, I politely asked if that result was normal because my dogs have had this done many times before and never looked like that. The front desk person was kind and offered to take one of them back to fix it, but also mentioned that this isn’t a grooming center. When my dog came back, it looked even worse. I don’t know if the person just didn’t know how to do it properly or did it out of frustration, but the result was honestly terrible. Later at the dog park, several people asked what had happened to Brisa because it was so noticeable. I get that this isn’t a grooming center, and that’s totally fine. But then they shouldn’t offer this service at all. Now it’ll take months for the hair to grow back, and I’ll probably have to pay a groomer to fix the look. Really disappointing experience this time. (It looks way worse than in the picture)