Vets Near Me > Illinois > Chicago > Banfield Pet Hospital

Banfield Pet Hospital

3.3
2665 N Elston Ave, Chicago, IL 60647, USA

Best Pet Insurance in Chicago, Illinois 2026

Hours:

Monday: 8:00 AM – 6:00 PM

Tuesday: 8:00 AM – 6:00 PM

Wednesday: 8:00 AM – 6:00 PM

Thursday: 8:00 AM – 6:00 PM

Friday: 8:00 AM – 6:00 PM

Saturday: 8:00 AM – 6:00 PM

Sunday: 9:00 AM – 4:00 PM

How to Save Money at Banfield Pet Hospital

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 9
4.5 AKC 1,797
4.4 ASPCA 12,160
4.9 Embrace 19,880
4.9 Fetch 5,621
4.1 Figo 2,849
4.5 Hartville 181
4.9 Healthy Paws 11,220
4.8 Lemonade 831
4.6 ManyPets 2,413
4.7 MetLife 9,986
4.8 Nationwide 25,304
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,081
4.8 Prudent Pet 2,769
4.7 Pumpkin 3,341
4.6 Spot 11,256
4.9 Trupanion 55,033

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

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Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Megan

A bit of scheduling issues for office visit versus drop off visit, but the drop off visit ended up being convenient for us and we were still seen by a vet tech. The offered solutions without pushing extra products and treatments. The vet was very kind and helpful when she called. Also fast and flexible with medication pick up.

Roxanna Messner

My 3 year old French bulldog went in for a teeth cleaning, when I picked him up he was in terrible pain panting non stop thru the entire evening the next morning he could no longer walk!!!! It’s been 3 years and he still cannot walk! Banfield said they believe it was a pre existing condition! I think he was dropped which may have caused spinal injury. I was told there are not cameras in any room “So I Guess We’ll Never No”! They charged me the next day for pain meds and told me to go to an emergency vet. The day I brought him in the vet on duty was in charge of 32 pets????? I had to fight with them to cancel my pet plan after being with them for over 11 years with previous pets! They have never reached out in any way! $11,000 later he still does not walk does not have IDVV and is in diapers!!!! Stay as far away as possible!!!!

Sara S.

My dog had liver problem but every time Dr. never noticed or mention me about this that I paid for the plan and blood work. They always say oh ya! your dog is fine kidneys disease is fine everything is good until I went to another location that I found out my dog’s liver is high. Then today I really upset because Dr.Powell called and talked to me about my dog health and ready to go home. When I get there I have been waiting like 45 minutes. After I got my dog I just have only one question that the staff just ask the Dr. but they both has gone for 15-20 minutes then I left. Then Dr.Powell called me to let me know that I know about my dog health and Dr. kind like rush, she talk to me really fast, no listen any question and hang me up literally fast. Like she does not care. I knew you are pretty busy. I knew you have another dog to take care but you guys even technician did not solve my question for this time. I pay for the plan and I paid for extra cost. I did not get everything free and this is my pet health and my pet life. Honestly Dr. Miller is the best for me! Update!!! My dog passed away. Because she had cancer. Everyone take their pet to the vet for check up their health even my dog too. My dog was collapse so many time. On August I took her to specialist at blue-pearl where she had record about heart murmur and doctor over there said her heart was stable her lungs still clear. Then next day I came to banfield and met dr.Wilson, I have no idea how she checked up my dog. She always said my dog looked good even though when she did blood work and my dog had liver so high she still said my dog was ok. I talked with dr.Wilson and she said she did not had any idea what was going on with my dog just only heart murmur to be the reason of my dog health. Nobody never recommended me to do anything. No guideline to x-ray or whatever. Everyone comes to see doctor that means they need recommendation, guideline, and adviser for everything for their love. I think Dr. Wilson and another dr. here are truly have not knowledge about the pet. I felt they are not emphasize about our pet. Please take your love to the other clinic or other pet hospital not here.

Becca Zorn

This is the worst Banfield I’ve ever experienced. Others are wonderful- full of people who love and care for your pet as your own. This one is full of sassy people who hang up the phone on you. My dog has been here 3 times in the past 10 days. I have spent hundreds of dollars and have not ONCE had a doctor call me and tell me what is going on. They didn’t call in my dogs prescription medicine to the pharmacy “because we were on hold for a really long time”. They did not think to call me and tell me that, nor did they try to call the pharmacy back and try again. My dog NEEDS her prescription and these sassy desk girls claim it’s not their job and refuse to help. I’ve been a Banfield customer for all of the 11 years my dog has been alive, and never once had an experience even remotely close to as awful as this. If you care about your pet, don’t bring them here. EDIT: there was ONE very sweet employee (vet tech) who helped me and got me exactly what I needed. Ironically her colleague who said it was “impossible” stood by in silence. Thank you to the sweet girl that helped !

melanie trombley

Dr Stacy Wilson, the vet techs, and desk staff are all AMAZING! Very patient, explain everything thoroughly, with the utmost professionalism. The facilities are clean, parking is free and handy. Wished I had been seeing Dr Wilson for so much longer! They do USDA certificates for international travel and explained all steps very helpfully. Highly recommend!

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