BluePearl Pet Hospital

The vet, Catherine I believe was so nice, explained everything. She made me feel much better about the situation, I was a bit stressed. I was in and out fairly quick. They do have a monitor which shows what patients would be taken in first due to severity of illness which I thought was cool. Hopefully, I'll never have to go back but I did have a great experience while I was there.

Dr. Nelson and her staff today were the best in helping me with my beloved cat Moonshine, 19 plus years old and I let her go today with the help of this great ER Vet. Very caring kind gentle, understanding and professional. Showed me all the test results and explained them to me, never had that happen before. Thank you so much! I told Dr Nelson about Moonshine sticking her tongue out so sharing it here for her to see. Moonshine the love of my life, will forever be missed, but no longer in pain.

I can't say enough good things about Dr. Harris and the internal medicine team here. She was able to answer our questions and start a plan of care, which meant so much to us after weeks of being unable to figure out what was wrong. Thank you Sebastian and Melanie as well for taking great care of Daphne! She unfortunately passed a couple months later from her illness, but we were able to give her a better quality of life in her final weeks thanks to their help and knowledge. We really appreciated having a great vet during such a horrible time. I have recommended them to other pet owners who are looking for a specialist and will continue to, thank you again for caring for my baby!

My dog was attacked by 2 other dogs, and we paid $ 3000 to get her fixed. Even after we paid them, they kept asking for money for a catheter because they said she couldn't pee, and they said she couldn't move or walk. When we couldn't afford to keep her there, we had to pick her up, and when we did, she had a hole in her chest with tissue sticking out. When I told them about it they said they didn't do anything about it because we didn't pay more money. They told us the best option would be for her to get euthanized. So we took her to another vet, and they said she would survive and that she could pee and walk. We paid for to get stitched up, and she's fine now. We almost killed a family member because of how badly this vet handled the situation.

Terrible Experience at BluePearl Pet Hospital - Avoid at All Costs! If I could give ZERO stars, I would!!! Review: I cannot express enough how utterly disappointed I am with the service provided by BluePearl Pet Hospital. I rushed my dog there at 5 pm due to him pooping pure blood, expecting urgent care for my sweet doodle. However, what ensued was a nightmare of incompetence and neglect. Upon arrival, we were made to wait for nearly 2 hours before they bothered to take my dog's vitals, despite the urgency of his condition. Shockingly, they attended to four other dogs before even assessing my pet's situation. To add insult to injury, after enduring a torturous 4-hour wait, they callously informed us that my dog's condition wasn't considered critical. Meanwhile, my poor pet continued to suffer, pooping blood a staggering 8 times in their lobby! In desperation, I reached out to other vets, who confirmed the severity of my dog's condition, contrasting starkly with BluePearl's dismissive attitude. Faced with the prospect of another agonizing 4-hour wait, we had no choice but to leave, fearing for my pet's life as his organs were potentially shutting down from the blood loss. It was clear that BluePearl's staff lacked both competence and compassion. In a desperate bid for help, we sought assistance elsewhere and found solace at VEG near the Biltmore. Despite the distance, their prompt and attentive care was a stark contrast to the abysmal treatment we received at BluePearl. In conclusion, I implore pet owners to steer clear of BluePearl Pet Hospital unless they wish to subject their beloved animals to neglect and incompetence. Choose a vet who values the lives of your pets as much as you do.