5
out of 5
Verified
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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
5
out of 5
Verified
5
out of 5
Verified
First contact was great
Any questions I asked were answer fully in a kind caring way.
- INSURER: Trupanion Canada
- POSTED: 05/27/2021
- BY:
- BREED: Brussels Griffon (Brabancon)
- AGE OF PET: 7 - 10
5
out of 5
Verified
The chat function was so easy to use and the agent was so sweet and so helpful.
The chat function was so easy to use and the agent was so sweet and so helpful. Couldn’t ask for better service.
- INSURER: Trupanion Canada
- POSTED: 05/27/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
Good customer service
Good customer service
- INSURER: Trupanion Canada
- POSTED: 05/27/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Great insurance for your pet!
They have always been great at handling our claims in a timely manner. Prices are more than reasonable. It has been a great help for us considering the issues we have had with our dog.
- INSURER: Healthy Paws
- POSTED: 05/26/2021
- BY: Ronald
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
1
out of 5
Worthless Insurance
This was my first experience with pet insurance. Had a new puppy and decided to give it a try. Of the claims I submitted to date almost nothing was paid, maybe 5% at best. A total waste of money as they deny virtually everything and take a long time to process claims as well. Do not go with Pets Best (Worst) if you expect coverage.
- INSURER: Pets Best
- POSTED: 05/26/2021
- BY: Robert
- BREED: Norwich Terrier
- AGE OF PET: 0 - 3
1
out of 5
Verified
claim not accepted
I inherited three dogs in December 2020 and February 2021: German Shepherds 7, 6 and 1 year old. I placed in insurance in the first 2 but I placed the wrong name in the 6 years old. I called Pumpkin to ask to change the name of the dog as she needed more the insurance than the one year old. However, they asked me to cancel the insurance in the 1 year old and place a new one in the 6 years old. She got an infection on her gums later and I took her to the vet and they did extractions in May. Now they will not honor the claim because they said that it was a pre -existing condition. I do not understand why the insurance did not allow me to rectify the name of the dog, and I realize this in a couple of weeks.
- INSURER: Pumpkin
- POSTED: 05/26/2021
- BY: Elizabeth
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 7 - 10
5
out of 5
So glad we chose Healthy Paws
When we knew we were going to get our puppy, we looked into purchasing a health insurance plan. We had lost our German Shepherd to cancer several years prior, and while her form of cancer was incurable, I never wanted to be in a position where our ability to pay for treatment would determine what course of action would be taken. I did the deep dive into all the different companies, and Healthy Paws was consistently at the top. What was the determining factor was the extremely high customer service ratings. Fast forward two and a half years and our Pomeranian was diagnosed with calcium oxalate stones that required emergency surgery. The claim submission process can be done on your phone, and there were zero issues getting reimbursed in a timely manner. To top it off, I received an email from Healthy Paws inquiring how Koji was doing after his surgery and requesting we give him a hug on their behalf. This is a company who understands that my dogs are family members. They have earned their sterling reputation for top notch customer service, and I wouldn’t hesitate to recommend them to anyone wanting pet health insurance for peace of mind.
- INSURER: Healthy Paws
- POSTED: 05/26/2021
- BY: Connie
- BREED: Pomeranian
- AGE OF PET: 7 - 10