3
out of 5
POSTED: | BY: Meme Kendall
FYI Part 2
Wasn't sure if I should write this, but this is My truth. I contacted Trupanion. I first have to say the lady was Very Nice, calm, had a lot of patience. I was a little nervous. I don't like to lie, but I couldn't say, "I'm the lady who wrote a review and they told me to contact you", because I felt like everyone had or was going to do that. (I'm a Real sincere person. I wrote the last message and this one from my heart. Not trying to get something for free But really can pay for it. I'm not that type of person. My father is a retired Veteran and would be Very disappointed in me if I lied or deceived anyone.) I asked her did Trupanion give financial help and she stated to go on their website,(I told her I did already) they have deductibles $200/$700. Other then that no. I was a little shocked, but I can image people calling pretending to be me. They Can't help Everyone.
So, I felt I had to tell her a liitle of what was happening. She still said, she knew of Nothing!. Like I stated she was kind, however I was Very sad! disappointed. Why did they send the letter to tell me to contact them? Was it just a computer note. You make a complaint you get this message; you write a compliment you get this type of message. Just want everyone who took time to read my review to know what happened afterwards.
Thank you!
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