Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 59,131

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Randy

Fantastic!!

Thanks so much Trupanion!! Our new puppy needed an unexpected operation. Trupanion saves us literally thousands of dollars. We’ve been able to focus totally on our puppy without worrying about a huge financial burden. Trupanion was so great in helping us through a very tough time!!
1

out of 5

POSTED: | BY: Lynda

Find another insurance company for your pet.

The reason I brought my small young dog to the ER was reduced to the word "tremor" on the Trupanion claim form. She had become unsteady and was unable to stand or walk. That is significantly more serious than tremor. Regarding Conditions Not Covered - The claim report states: We do not cover examination fees. Has any one of you ever had the dire need to visit an ER for a medical issue? What is the most critical action the attending medical staff must take? He or she must EXAMINE the patient. Had I been advised that Trupanion Insurance would not cover any examination fees, I might have suggested that the doctor theorize, speculate or make a good guess regarding my dog's medical condition - and save $142.00. Trupanion criteria for coverage is inequitable, irrational and unacceptable.
5

out of 5

POSTED: | BY: ABEL

TruPanion paid on the spot. When I took my dog in for ab emergency.

My dog had a sharpei fever at 12 midnight. I took her to a 24hr vet hospital. I was told by the doctor that she had a fever of 105.4, my wife and I were freaking out and thinking the worst. Before taking her in to the vet, I called trupanion to start a claim. They picked up and immediately sent me a claim number through email. When I got to the hospital I gave them the claim number and they did the rest. My dog was given an ivy and a couple of meds, wer were happy to hear she would be ok. The vet handed me the bill and trupanion had paid 90% if it already. I'm very happy with the prompt response and how reliable they can be. I live my dog and will do anything for her. Thank you Trupanion.
5

out of 5

POSTED: | BY: Pam

Trupanion should be the model for all insurance companies

If human insurance companies were this easy to deal with and compassionate, we would all live healthier happier lives.
5

out of 5

POSTED: | BY: trish

peace of mind for my fur baby

Trupanion has far exceeded my expectations. The process of being refunded could not be easier. They don't question my veterinarian's care decisions and allow her to provide the best care for my fur baby. If only human health insurance was this comprehensive, easy and caring. Thank you Trupanion!

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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