Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 59,089

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Sunshine

They are very quick and responsive! Submitting a claim is super easy too!

I've been very happy with Trupanion. She twisted her knee and needed TPLO surgery and they've been quick and responsive with reimbursing us for covered expenses. We're very glad we have this insurance!!
1

out of 5

POSTED: | BY: Roy

Trupanion is a scam, you will get hussled.

Trupanion pet insurance, remember me?? Of course you do, I’m the guy you scammed and hussled for $5,000. Remember when I got my French bulldog and had called to ask if y’all covered the breathing surgery? Of course you do, well thank you for accepting my payments every month for his insurance towards this surgery, thank you for allowing me the assurance that I would be reimbursed from his surgery after already having it. Oh wait.. you didn’t reimburse me, I have been paying insurance on my French Bulldog every month for no reason, just more money to fork out. Great idea let’s get dog insurance that doesn’t ensure!! Also I am extremely excited to cancel my insurance with you all, and to get my money back with or without your help. Sincerely, someone who should have done the $500 deductible! instead I did the $1,000 deductible to be fair, It sure pays to try and do the nicer things for people. Trupanion will gladly take your money, but be careful about getting reimbursed. This is not the last you will hear from me. This trupanion company literally told me they will cover the procedure when i was looking for an insurance company to go with for my $5,000 newborn puppy. I even called before the surgery to make sure i would be reimbursed and I was assured. We all know frenchies have this problem, so now I have a $5,000 dog with $5,000 in medical bills when I have been paying $50 a month for his insurance for no reason. I want to sue the piss out of trupanion.
1

out of 5

POSTED: | BY: Rahul

Customer representatives lie.

Better options in market are available. Customer service representatives are trained to lie, everyone lies in different ways to confuse you. When time to payback claims.. 90% coverage is out of the window, because they are lying b******s.
5

out of 5

POSTED: | BY: JUDY

THANK YOU, FOR ALWAYS BEING THERE FOR MY SOPHIA, AS WE CONTINUE TO FIND OUT WHAT IS CAUSING HER "FEVERS."

THANK YOU FOR ALWAYS BEING THERE FOR MY SOPHIA, AS WE CONTINUE TO FIND OUT WHAT IS CAUSING HER "FEVERS." We could not do this without your help. I have told my friends and family about what is happening to our little Sophia, and I tell them all "THANK GOD, FOR TRUPANION." It was the best decision we every made to get pet insurance thru Trupanion. THANK YOU SO MUCH, AND GOD BLESS. We are praying for our little girl, that God will heal her soon with your help.
5

out of 5

POSTED: | BY: BRUNILDA

ms

My Chiquita is the world and my whole life to me. She is almost 10 yrs young now, Life has not been easy for her. She has been a sick puppy all of her life. I cry often but I do not let my little Chiqui see nor hear me. Trupanion has been a GREAT intervention to her healing. They have extended the emotional and financial help we so needed in order. Everywhere we go I Trupanion encourage pet owners to apply to this wonderful insurance. This is the first Insurance that I have known to have a heart.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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