Trupanion | Pet Insurance Review

4.8

out of 5

Number of reviews 63,015

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Diane Sanderson

My first claim in almost 7 years with this policy made me a true believer in the wisdom of carrying pet insurance.

I have carried insurance for almost 7 years on my cats without ever having the need to use it and kept wondering if it was worth it. One emergency surgery, totally unexpected and I can emphatically say it is so worth it. I was blown away by the ease of filing a claim and how complete the coverage was. Thank you Trupanion. I would recommend this insurance to everyone. Insure your pets early and maintain the coverage and you will never suffer huge vet bills again.
5

out of 5

POSTED: | BY: Lorraine DeSouza

Thank you for taking stress out of medical emergencies. It could not be easier. Happy to have found you.

Outstanding and essential in the protection of our pets quality of life.
1

out of 5

POSTED: | BY: Pam Descoteaux

Pre-Existing Conditions Used Too Often!

I've been with Trupanion for a few years now and own two dogs. Our first dog we adopted in April 2018, 4 months old was seen by our veterinarian in May 2018. He received vaccines and was diagnosed with an ear infection. On 10/29/20, the same dog had to go in for an allergy issue with his feet. First allergy issue since his adoption in April 2018. I submitted the invoice to Trupanion and it was denied. Why? I was told that the dog had an ear infection in May 2018, therefore, it was being assumed by Trupanion that he suffered from a pre-existing allergy condition. My opinion is that this company searches and searches for anything they can quantify as a pre-existing condition in order not to pay out a claim. I'm seriously thinking of moving to another company. At $104.00 a month for two dogs and the first claim filed is denied tells me that they want your money every month but don't pay out claims. They look for "any" reason not to pay. It's been a waste of our monies every month.
5

out of 5

POSTED: | BY: LaDonna Fukuyama

First you asked for information.

First you asked for information. Before I could even send it you denied my claim and then the next day, you told me that you were still reviewing it
5

out of 5

POSTED: | BY: Henry Bazemore

Looking for pet insurance

From talking to people it seems like this is good insurance for dogs and cats I read reviews and check out different insurance for pet so I decided to try it

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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