Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 59,193

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
1

out of 5

POSTED: | BY: Jeff Darnell

Save your money

Put what you are going to give these people every month in an account for your pet, if you are giving it to them you are just throwing it away. They excluded basically everything as a pre existing condition and stole our money for several months before we tried to use it and were denied due to pre existing condition.
5

out of 5

POSTED: | BY: Kimberly

Excellence!!

I am blown away with efficiency and niceness of every person I spoke with, lexis claim was approved and I am so thankful, and relieved in these trying times. So happy I chose this company! First time pet insurance and it's already paying off! Thankyou!!!
5

out of 5

POSTED: | BY: Joanne

The very best always there for me and Briscoe

In the 10 yrs,i have my dog there were times when my Briscoe has had health issues snd Trupanion has always had my back i am so pleased with this company
5

out of 5

POSTED: | BY: Chuck

Amazing, no hassle, no nothing, the way you’ve always wanted insurance to work.

Truly an amazing process. According to what I read my claim maybe delayed since this was my 1st one. I can’t possibly think how this could have been faster. I had a manager once tell me ‘there’s always room for improvement’, I don’t know how you could possibly improve Trupanion’s claim process. If you’ve made up your mind to purchase pet insurance, stop procrastinating, fill out the form and buy it. Yeah, I read the ‘bad’ reviews as well, no matter what you’re buying someone always has a problem. You won’t be sorry that you purchased Trupanion.
5

out of 5

POSTED: | BY: Consumer

Loss&healing thanks to TRUPANION

We have had TRUPANION for three years. They have the friendliest customer service. Our sweet Dante crossed rainbow bridge 14May2019. I was so devastated from his loss, that I could never bring myself to remove him from the plan. I finally emailed TRUPANION in January of this year explaining that he had passed the previous May and asked to remove him. Nothing more. I had not inquired about the extra money I had spent each month on a beloved pet that was no longer living. They refunded me all of that money without me asking. I was so shocked when I saw the refund in my account. They truly know the loss that is left behind when one of your sweet fur babies’ time has come to cross rainbow bridge. Thank you so much, TRUPANION for always ensuring my fluffy loves are well taken care of.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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