Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 59,305

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
1

out of 5

POSTED: | BY: Frustrated Customer

Greed should be the motto. Regret choosing this company.

If I could put I zero, I would. This is an absolute waste of money. If your dog has an ailment of any kind, be prepared to simply pay all the bills yourself. They will continue to ‘process’ your claim for several months and then inform you that they cannot process the claim due to them not having the documentation provided. When you submit a claim, you upload the receipt. How does it get lost? Obviously they had the information when they began to ‘process’ the claim. The point of getting this was to ensure that if anything were to happen to my dog, I would not have to worry about being able to choose the absolute best option without fear of going in massive debt in the other parts of my life. My dogs are like my kids and I am willing to do anything for them, but this was garbage. It was a considerable payment each month so they can slowly process a claim and then process it longer when they somehow do not have the receipt that you originally provided. It seems like a profitable system for them. Greedy and corrupt! Taking advantage of people who love their pets! This company knows what they are doing, getting monthly payments as they take as long as possible to get more of those monthly payments before they decide to even bother with their clients. Because it takes months to call a vet to verify that the invoice and treatment are real and whether or not it is covered?!? It is just ridiculous. They will make all of these promises and explain all of the ways that they help, but it is all lies. Just save that money each month for any possible emergency. At least it will be going towards something of use.
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5

out of 5

POSTED: | BY: Parents of a Cattle Dog

Insuring your pets quality of life

We adopted a puppy who is an absolute joy in our life. However he has had health issues and a ACL TEAR. Trupanion has enabled us to provide the care he has needed in a timely manner, ensuring his good quality of life
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5

out of 5

POSTED: | BY: Marcella

For me Trupanion help with my Yorkie…

For me Trupanion help with my Yorkie that was sick and this plan help a lot!! I recommend.
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5

out of 5

POSTED: | BY: Marguerite

Great Service for My Great Cat

I received the notice of payment for a recent claim on the morning of my cat, Chaucer's, 10th birthday. This made me stop to reflect on how fortunate I am to still have Chaucer with me: at 4 1/2 years old, he was diagnosed with an enlarged heart and has been on heart medication twice a day ever since. Trupanion has been a blessing to me throughout the years, and I am truly grateful.
4

out of 5

POSTED: | BY: Judy

So grateful for Trupanion,,,,,,,monthly…

So grateful for Trupanion,,,,,,,monthly fee keeps rising,,,,,this is very bad for us,but not having Trupanion would be worse,,,,, Trupanion has really made all the difference for the big stuff,,,,,thank u Trupanion for keeping your word and being so pleasant and timely.
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Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals
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