Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 59,403

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Terri Whalen

Excellent service

Excellent service, in the midst of an emergency situation, Trupanion answered my questions and helped me calm down.
5

out of 5

POSTED: | BY: Rochelle

Trupanion is the Best!

I think most of us think to ourselves that our pet is healthy or young or we don't want to spend the extra money but I can tell you from experience that it is worth it. Nobody ever wants to have an ill pet, it is heartbreaking, but do yourself a favor and get insurance with Trupanion just in case. Every month buys me comfort knowing that my pet's health is covered. I recently had to take my sweet little cat to the emergency room. It was serious and very scary and very expensive. My otherwise healthy two and half year old cat has an anemia issue. It was hard to believe he was so sick and even harder to believe the hospital bill was so expensive. So grateful for Trupanion. Customer service is always great and after submitting the bill my claim was covered at 90%. Don't hesitate to get pet insurance. You may think you don't need it but will be so grateful that have it if you do. I have told many friends who have pets or are thinking of getting one to purchase pet insurance. Trupanion is the way to go. Thank you Trupanion.
5

out of 5

POSTED: | BY: Tricia

Trupanion, insurance for your fur baby and there when you need them!

I am truly grateful for Trupanion. I would have never even thought about getting insurance for my fur baby prior to hearing about Trupanion. You don't realize how important it is until you really need it. We don't think of our fur babies as getting sick or hurt but it does happen and it's great to have and know there's pet insurance out here that cares just as much for our pets as we do! Thank you Trupanion!
5

out of 5

POSTED: | BY: Michael

Any Excuse To Avoid Paying

Started a Trapanion policy for my healthy 8 year old lab. My veterinarian submitted all requested records. Paid my premium every month. Two years later my dog developed an aggressive cancer and they refused payment because they deemed it a preexisting condition. If that's how you do business you need to be upfront with the customer at the time of the policy; not when you depend on the service you've paid for.
5

out of 5

POSTED: | BY:

Your personnel has always been very helpful answered my questions have always resolved any problemb have had.

Your personnel has always been very helpful, answered my questions, have always resolved any problemb have had. Very good conpany to have.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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