5
out of 5
POSTED: | BY: Mia Latinkic
Trupanion is awesome
This is a Five Star company that has my pets needs their top priority
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4.9
out of 5
Number of reviews 59,327
Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets.
Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process.
To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month.
1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy.
* Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay.
Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Source: Survey commissioned by dvm360, from April 19-June 9, 2022
1
out of 5
POSTED: | BY: Joe
Constant claim dodging.
We thought we were purchasing a top-tier insurance product, however, Trupanion has dodged every single claim we've submitted. Every one. The most recent was just insane. Our bully is one year and three months old and had a rash on his groin area. We took him to the vet and the vet said, "we can either do a whole range of scraping and tests, or we can give the dog XYZ medication which will likely clear it up". It did clear it up within days. Great. I paid the bill and submitted it to Trupanion and it was denied. Why? Well when we brought our puppy home from the breeder, he has a very slight ear infection. Our vet felt that being a bulldog, we should nip it in the bud and treat it. So, we gave Oliver XYZ medicine for a few days and it was fine. This claim was denied as well, by the way because he CONTRACTED the ear infection prior to our coverage beginning...ie, at the breeder at 8 weeks old. Trupanion has now declared that my dog had a pre-existing SKIN condition and that his INNER EAR and his GROIN are connected via HIS SKIN. so they won't cover ANYTHING that is connected to his SKIN for the REST OF HIS LIFE. We now have to have our Vet write some sort of document that basically says, "Dear Trupanion, while I have no idea what you are doing, but, the inner ear infection when he was a newborn and the rash on his junk over a year later are in no way connected and thank goodness I have a DVM so I can sort that out". I am so tired of scam companies like this who have beautiful marketing campaigns that lure you into the "we care about your pet" mush and then you are screwed when you try to use the product.
5
out of 5
POSTED: | BY:
Trupanion lived up to their claims.
Trupanion has been very efficient and clear in handling my claims. After the initial claim the subsequent claims were processed and my account credited within a few days. They answer their phones, and everyone I spoke with was always clear and competent. I would highly recommend them.
5
out of 5
POSTED: | BY:
The people have been exceptionally helpful but havent really had to use the coverage (luckily) yet.
The people have been exceptionally helpful but havent really had to use the coverage (luckily) yet.
5
out of 5
POSTED: | BY:
The easiest thing in the world!
The easiest thing in the world!
Monthly Cost
Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.
Coverage
Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.
Payout Limits
The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit.
That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.
Deductible
If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.
Age Limits
All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life
Waiting Period
Waiting periods vary by state. Please see your states policy for full coverage details.
However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.
Exclusions
Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like:
Examination fees
Wellness and preventive care
Elective, or cosmetic procedures
Sales tax, where applicable
Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early!
* Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay.
Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association.
We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care.
Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion:
24/7/365 Member Support—yes, even on holidays
20+ years of experience
Nearly $2 Billion paid in claims
Over 800,000 pets protected
Unlimited Payouts
The only provider that can pay your veterinarian directly at checkout*
Accepted everywhere in the USA, Canada, Puerto Rico, and Australia
* At participating hospitals