Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 59,305

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Clara ONeill

Trupanion has been outstanding

Trupanion has been outstanding ! We have a two year old St. Bernard that has had some medical problems. She has had a lot of tests and medical care. Thank goodness we have Trupanion. They have been excellent. So easy to put in a claim. They are super efficient and communicate clearly and immediately. It has made our stressful times with our puppy girl easier. I would recommend Trupanion highly !
5

out of 5

POSTED: | BY: Sammie

Trupanion has been a doggy lifesaver

Trupanion has been a doggy lifesaver! So I have used one other pet insurance plan from a different company and after my experience with them I decided to cover my new pets with Trupanion. I had a cute maltese that I adored and bought a plan from another company without really knowing much about pet insurance at that time. Well my maltese was about 4 years old when he started to get sick and thats when I discovered his plan would only cover a small percentage of care and it maxed out at a certain amount. Long story short he got lymphoma cancer and treatment was going to be expensive for me at the time and the insurance was not going to cover much of it. Sadly I could not afford to treat my dog and he succumbed to the cancer. After going through that experience I researched for another company for my new puppy and I wanted to make sure the next company I choose would not let us down. I wanted to feel good knowing if she needed care I could get it for her. I got Trupanion for my then puppy in 2010 and we had not really needed to use them until now. She is now an older dog and has had some issues come up. She recently went to the vet ER for stomach issues and they so happen to discover she has cancer too. I called Trupanion and spoke with a rep and they said cancer treatment is covered with our plan. This made me happy because I want to give my dog a chance that I could not give my other one. So far Trupanion has been awesome! They have never given me an issue with reimbursements. My dog and I are thankful for this company! I highly recommend Trupanion!
5

out of 5

POSTED: | BY:

you've always been easy to work with and have reimbursed me quickly.

you've always been easy to work with and have reimbursed me quickly. Your representatives are always helpful and friendly - and they love dogs
5

out of 5

POSTED: | BY:

when I called a human answered the phone in a timely manner.

when I called, a human answered the phone in a timely manner. The rep I spoke with was friendly, knowledgeable and supportive. My reimbursement was quick and as expected under the terms of the contract. Kudos to Trupanion for outstanding service!
5

out of 5

POSTED: | BY:

we have not used the insurance yet so im not sure how good it is

we have not used the insurance yet so im not sure how good it is

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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