Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 59,268

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Debbye Rosen

I purchased Trupanion insurance for my…

I purchased Trupanion insurance for my dog in 2016, when she was a 12 week old puppy. My dog subsequently developed eczema and I use the insurance to pay for her medications. Trupanion invoice processing is clear and fast. The claims are handled rapidly as is the payment of the claim. On the rare occasion I needed to contact the company, everyone on the phone are courteous and helpful. Trupanion is a model for any insurance, people or animal.
1

out of 5

POSTED: | BY: Sandra Apodaca

Do not get this health coverage

Do not get this health coverage Its a Big Rip-off Iv been paying close to hundreds dollers and received nothing back they like to give alot of excuses why you are not getting a refund. Or at least half back !!! This is not a recurring issue this illness just started this illness has nothing to with last years issue with my pet and Ive even vested mor money thousands and allI get back is .47Cnts they came up with maney excuss I thought I was investing into my dog so when treatment does come up I can get the support and the back up I needed. Apparantly Not ! When you need them the most Iv vested alot paying monthly payments for a whole year !! All they want is your money dont ever get trupaion again Im telling every one about this scamm they have going on !! And Im going to post all of this on my social media and others. unhappy customer!! Sandra
5

out of 5

POSTED: | BY: Angela Bird

Trupanion Satisfaction

I have always been very happy with Trupanion's coverage, pricing and their customer service. When asked about pet insurance, I always recommend them even though I have another option through payroll deduction, I much prefer Trupanion.
5

out of 5

POSTED: | BY: Deborah Shepard

I highly recommend Trupanion. They have been a real lifesaver.

I have 3 dogs. 10, 7, and 3 years old. I purchased Trupanion pet insurance for each dog as soon as I got them. The reason for me is peace of mind if anything major happens and I couldn't afford the treatment. I never wanted to use the insurance. Just this past year my 2 older dogs developed major illnesses. One with diabetes and the other with pancreatitis and IBD. We were going to an internal medicine veterinarian every few weeks. I don't know what I would have done if it wasn't for Trupanion. They have never refused to pay any of my numerous claims for both dogs. I am so thankful for them! I always recommend them to anyone I know with a new animal. I highly recommend them. Their customer service is the absolute best!!
5

out of 5

POSTED: | BY: Lia Ricardo

I have had a very good experience with…

I have had a very good experience with Trupanion. I did pay my monthly fee for over two years but when I needed last year with my Lucy they were there. Right now in the middle of a lost of our Lucy when the pain hurts a lot Trupanion was there for me. Got my money covering the expenses in two weeks without moving a finger. Thank you Trupanion you were there when I needed the most.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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