Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 59,952

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
1

out of 5

POSTED: | BY: Peter Lengsfelder

Trupanion has some sneaky rules you should be aware of

Trupanion bills itself as the premier pet insurance. But not so fast! In the 3 years I've been with them (paying over $85/month), I've submitted only two invoices for my healthy dog. The first invoice took them 3 months to process--and then only to apply to my deductible. (Trupanion charges a $1,000 deductible PER CONDITION, then pays 90% after that). The second invoice (my dog injured her hip) was handled much quicker. But, again, only to amass a small amount against my dog's condition--for THAT condition only. Okay, I missed that when I signed up. My bad. But a week after that I informed the company that my mailing address was changing (20 minutes north to a different zipcode, but continuing to use my current vet. That, they said, constitutes crossing into a zipcode that requires me to pay an ADDITIONAL $28 or so dollars more per month. When I asked why, they said that their policy requires them to do so because animal costs are higher there. First of all, that's bulls@@t--everything is cheaper there. But, as I said, I'm using the same vet as I've always used. "That's our policy," they said, "and we can't make any exceptions." Which means if you ever move from your current location, don't be surprised if Trupanion raises your rate. I quit Trupanion Pet Insurance. Good luck choosing insurance for your dog or cat, but beware.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Lydia

Heartworm scare but covered

We adopted our dog and the Vet suggested insurance. I called you and it was so easy to enroll. I hoped not to need your help but a few years after enrolling we discovered our guy had heartworm. At the same time our household was under stress. We all thought someone else had sent the invoices to Trupanion Of course no one did. In spite of this Kelly told me to submit them.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Andrea Fleming

Great Pet Insurance

I have been very pleased with Trupanion. My dog needed surgery and Trupanion came through and paid. Very dependable insurance. Well worth it for peace of mind!
Read more on Trustpilot
5

out of 5

POSTED: | BY: Bruce G.

Thank you, Trupanion!

Our two pets have developed health issues over the years and Trupanion has been there to help put our minds at ease. They allowed us to see the specialists our pets needed with no questions asked. Both of our boys are doing great today.... thanks to Trupanion!!!
Read more on Trustpilot
5

out of 5

POSTED: | BY: Quil Cauchon

Great service!

Trupanion has the coverage I need and a rate I can afford
Read more on Trustpilot
Please leave a review

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals
Provider website

Get a quote today

Leave a review