Trupanion | Pet Insurance Review

4.8

out of 5

Number of reviews 63,001

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY:

Simple and trustworthy

It’s all ways easy with Trupanion! My dog has chronic issues that require monthly medications. But the money is back in my bank account within days of uploading the invoice. Every time, without question!
5

out of 5

POSTED: | BY:

Jordan was extremely kind helpful understanding & professional.

Jordan was extremely kind helpful understanding & professional.
2

out of 5

POSTED: | BY:

My claim for in grown claws was declined based on vet mentioning my dig had claws growing towards pad during 30 day waiting period.

My claim for in grown claws was declined based on vet mentioning my dig had claws growing towards pad during 30 day waiting period. Completely unacceptable. All dogs have claws growing towards their pads. This is not a reason to deny a claim for a future claw problem. I’ll likely be moving to a better insurance soon. I will also be posting my negative review on as many websites as possible to let others know how bad your product is
5

out of 5

POSTED: | BY:

Trupanion…Myself and My Pet Love You

No Pet Owner should be without Trupanion they are the Best Pet Insurance Plan for your Animal. They are Wonderful and I thank heaven for them and their wonderful staff.
5

out of 5

POSTED: | BY:

Pet insurance doesn't make sense for everyone but if someone is looking for a good company I would recommend Trupanion.

Pet insurance doesn't make sense for everyone but if someone is looking for a good company, I would recommend Trupanion. I did a lot of research and comparisons and you guys make it very clear as to why you don't cover routine care and it made sense to me. The companies that do cover routine costs seem to use that as a way to lure you in to use their company but they have limits on emergency care and claims and Trupanion does not. Trupanion also has a very different definition of what a pre-existing condition is. Why would I pay thousands of dollars for dog insurance over a few years, if my dog needs an ACL replacement surgery on one or both legs but the insurance caps out at $3000 or $5000? The way most companies describe a pre existing condition is anything even potentially related to their breed, even if it is a rescue mixed breed. The list of what they will not cover is unbelievably higher than what they will cover. Most of the other dog insurance companies I researched tripled their rates after the age of 5! These few reasons were absolute proof that most of the bigger, dog insurance companies, (Allstate), is nothing but a scam and it is very clearly robbery. Any insurance company is clearly in the business of making money but at least with Trupanion, my pets well being is covered within reason. I hope some day pet insurance will be more affordable for more people and their pets. Every person with a love for animals and a loving home to give, should be able to receive some sort of assistance with vet care. I spend $500/year on annual/routine care only for each dog. I can only afford insurance for one of my dogs because the other one is 5 years old and the monthly payment is astronomical for every pet insurance company I received a quote for. I adopted my 5year old dog at 3 months old and realized after the fact that he had 2 crushed knees, most likely from abuse or an accident, I was told by his vet. I spent $8,000.00 (not includingeds), fixing his hind legs, and we spent a year going through excruciating rehabilitation. My yearly income is considered poverty level, this was not something I could afford... I had to borrow money from a family member and go into credit card debt to help this dog that had been so loving and so sweet to anyone and everyone lucky enough to meet him. We only realized his condition because his hind end wasn't growing at the same rate as the rest of his body. This was an OLD injury and he spent a year without complaining about it. I would have sold everything I own to take his pain away without euthanasia, especially since he was so young and full of life! I know of people having to euthanize young pets, because of a surgery that costs half of what I paid, but they can't come up with that kind of cash in an instant. If my dog is lost, and happened to be hit by a car, a vet is much more likely to treat my pet with emergency surgery if possible vs. euthanasia, if they scan it's microchip and can confirm the pet is insured. Trupanion is more realistic and transparent about their coverage than the other companies I researched.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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