Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 59,089

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

VETERINARIAN: TrueCare for pets

POSTED: | BY: bernadette

Helpful Experience Learning About Puppy Health Coverage

I recently started researching pet insurance because I’m preparing for a new puppy and wanted to understand what types of coverage are available for common health issues in small breeds. While comparing different options, I found a lot of useful information here that helped me understand things like waiting periods, hereditary condition coverage, and reimbursement percentages. As someone who works closely with puppies and future dog owners, I often recommend that people research insurance before bringing a puppy home. Many new owners underestimate how important early health protection can be, especially for small companion breeds that may require routine veterinary care during their first year. When buyers ask me about preparing for a new puppy, I usually encourage them to read reviews like the ones on this site and compare providers carefully. I also share general care resources from my breeder website so they can learn about nutrition, early care, and responsible puppy ownership. Anyone interested in learning more about preparing for a new puppy can also visit https://fluffypuppiesbreeder.com , where I share guidance for families looking for small fluffy companion breeds. Overall, this platform has been helpful for understanding how different pet insurance providers operate and what real customers experience when filing claims. It’s a good starting point for anyone trying to make an informed decision before bringing a new puppy home.
1

out of 5

POSTED: | BY: Nagendra

Trupanion feels like a scam for “pre‑existing” excuses

I’ve had Trupanion for over a year for my 5‑year‑old German Shepherd, paying close to 400 dollars a month in premiums. In that time, almost every single vet visit has been denied as “pre‑existing,” even straightforward issues like an ear infection. At this point, having Trupanion has felt no different than having no insurance at all. What’s especially frustrating is that for a 5‑year‑old dog, it seems they can find some prior note or symptom to classify nearly anything as pre‑existing, while still happily taking a very high monthly premium. If they know in advance that they’ll treat almost everything as pre‑existing for an older dog, they shouldn’t be writing these policies in the first place. Based on my experience, I’d strongly recommend looking at other pet insurance options or just putting the money into a dedicated savings fund for vet care instead of paying Trupanion for coverage they rarely honor.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Linda

Luxating patella knee operation

Trupanion quickly responded to my claim for this operation and then showed what they would pay for and what I owed. This gave me peace of mind. Linda
Read more on Trustpilot
5

out of 5

POSTED: | BY: Gabriel Cantero

The instant payout is so helpful when…

The instant payout is so helpful when the bills are so expensive
Read more on Trustpilot
5

out of 5

POSTED: | BY: Beth Robinson

I was worried about my cat, but not about paying for his care

My cat recently got sick, vomiting, not eating, etc. I was so worried about him, but I wasn't worried about paying for his care. Even though the bills ran into the thousands, my share was in the hundreds. And it was so easy to submit and invoice, the response was within 24 hours, and so was the payment.
Read more on Trustpilot
Please leave a review

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals
Provider website

Get a quote today

Leave a review