5
out of 5
POSTED: | BY:
Forever grateful, Trupanion!!!!
I started with 3 dogs that 2 I insured with Healthy Paws because the premiums started to be lower but one of my dogs is a labrador/german shepherd mix and they don't cover hip dysplasia. I was able to get it thru Trupanion. Our lab/gs mix had a lot of health issues that required several surgeries. I understood that the premiums increase as years went by but never had any problems with any of our claims, and we had many many claims, none was denied. All of our 3 dogs are same age, 15 years now. Last year, Healthy Paws decided to increase our premiums for both dogs at over 100% (yes, more than doubled with less claims than Trupanion). They lied about sending me an email months before, and I never delete my emails, I never received notification of premium increase. Trupanion's premium stayed the same for this year which I am so glad because our beloved Max was able to continue to be seen by his vet until it was time for him to have eternal rest. I had to cancel my other 2 dogs' insurance with Healthy Paws last Oct 31, 2021 and not even at the end of the policy, they cut my access to their online accounts! I am so mad because I had to find a replacement insurance (ASPCA) and have to deal with pre-existing conditions. Our 2 dogs are old now, of course a lot of pre existing. My policy with Trupanion ended on March 11, 2022, and I just checked while I am writing this, I can still access my account.