Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 60,297

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 5.0
  • 4.7
  • 4.9
  • Count
  • 5
  • 496
  • 60,297

Updated: May 29, 2024

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Michael Karls

Trupanion kept their promise

Trupanion promises to reimburse quickly once a claim is filed. One of our cats became very sick and we had to file a claim. It took only about two weeks from the time when they received it until we received the check for the reimbursement in the mail. That is indeed very fast. I also like that they do not raise the premiums for the pet getting older. The premium is based on the age at enrollment. We only had one adjustment for general cost increase so far, with slightly over 2% reasonable. The only reason I did not give a ten as a rating is because they do not cover some of the fees veterinarians charge, but which are unavoidable (examination fees). How else can the animal be treated unless it is examined? However, compared to the other costs that can hit you for a treatment the fees are usually the much smaller part. Overall great service and a great philosophy
5

out of 5

POSTED: | BY: Alice

They also cover special shampoo and conditioner

My dog has skin allergies, and Trupanion covered for his special shampoo and conditioner. I had no problems ever, always got the reimbursements very fast.
5

out of 5

POSTED: | BY: Sharon

Happy with pet insurance for Tony

Prior to adopting Tony, I had my girl Sasha. In the last two years of her life my husband and I spent a large amount of money for various tests and an operation to remove a slipped disc in her back which was a successful operation. About two year after that operation, she developed several more problems including a tumor, and possibly another disc problem. Due to her age and the recommendation of our vet we finally had to let Sasha go. Knowing I had done everything possible to save her life helped me accept what had to be done for her. I was fortunate that I could provide the care that she needed to the end of her life. When we adopted Tony, I was fully aware of the costs that a pet owner could incur so I elected to obtain pet insurance for Tony and I have been very much satisfied with the results from Trupanion and how they process the claims I have submitted for Tony so far. The insurance provides peace of mind should Tony develop any severe problems in the future.
5

out of 5

POSTED: | BY: Michelle Morelli

A Plus Plus all around

Adopted my Kitty from a local shelter at the end of September 2010, 3 1/2 years old, approximately. Put pet insurance on him right away. I have already had two claims with Trupanion, I have to say I was so pleasantly surprised that both were paid with no hassle within 10 days, and the Trupanion staff kept me well informed of the progress of the claim via email. I was a skeptic about pet insurance and now I am a believer. If you are on the fence about pet insurance with this company, I hope this review helps you make a decision.
5

out of 5

POSTED: | BY: Lisa

Easy & Fast

Our one year old Whippet had a horrible accident and his rear leg was badly injured. He had several trips to the Vet to repair the injury. This was my first experience with submitting a claim. After getting our Vet to complete the forms, we faxed the documents for processing. Within a short period of time, the checks were in the mailbox. We are really glad we selected Trupanion for our dog's insurance.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

Get a quote today

Leave a review