Trupanion | Pet Insurance Review

4.8

out of 5

Number of reviews 62,998

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: David Lakes

Superb customer service!

Easily understood policy, very fair claims handling, and outstanding responsiveness have been my experience in working with Trupanion to ensure my pet's health
5

out of 5

POSTED: | BY: Tyrone terry

Excellent company

My 3yr old lab was ran over and did significant damage to his rear legs and hip, trupanion was extremely fast and effecent I'm getting my claim started and approved so we where able to get our fur baby the service and surgery he need
5

out of 5

POSTED: | BY: Emily Norton

Trupanion is Terrific!

I cannot say enough good things about Trupanion! My wonderful veterinarian gave me a flyer from her office about Trupanion insurance for my precious kitty. At that time my kitty was only 3 years old and very healthy getting good reports from the vet. I came home and laid the flyer down on my desk and it of course got covered with other papers. In March of 2015 I decided to clean my desk and found the flyer. I decided to go ahead and purchase the insurance. It was very affordable and easy to do on line! At the time I was assuming I would not need to use this insurance for another 5 years hopefully...as my kitty was very healthy...however, in June my precious kitty did get sick and we had to rush him to our local kitty Emergency Center. Needless to say we have incurred around 1,000.00 dollars in expenses. I had only had the policy for 3 months and they were amazing, caring, polite, considerate, and professional in dealing with my claim. I faxed my claim and they emailed me the same day. Then they kept me posted with emails on how the claim was coming. Every experience I have had with them has been quick and pleasant. I truly cannot say enough good things about Trupanion. Everytime I go see my vet (which is more often now) I tell her office staff how good Trupanion is and they can feel confident recommending this company. I would have never joined Trupanion had my vet not given me this flyer so I am ever so grateful to her for giving me this valuable information!
5

out of 5

POSTED: | BY: Kim

Great Service!

I have been with Trupanion for about 2 years. I had no idea I would need them as much as I do. My cat has had a number of issues. I certainly hope for some healthier years to come! I'd rather never have to use my insurance. I have experienced excellent service from Trupanion. My claims are processed very quickly and everyone I've talked to live has been fantastic!
5

out of 5

POSTED: | BY: Joan Hawkins

Claim Submission

Trupanion has always been very positive and helpful when I submit my claims. They are awesome!!!

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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