Trupanion | Pet Insurance Review

4.8

out of 5

Number of reviews 62,992

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Karen Heald

Trupanion is Great

My young female German Shorthaired Pointer has had diarrhea assoiated with intermittent vomitting and anorexia over several weeks.We have worked it up and treated with a variety of options. Trupanion has handled multiple submissions under this illness in an expedient manner and without balking at fairly extensive diagnostics. My young male GSP had dental issues and surgery to correct those issues, and Trupanion handled that claim in a similar manner. They collect the necessary infomration and pay the claim in a quick and efficient manner. They do not argue with what the vet recommends but rather leave the medical decisions to the medical expert. Having had other pet insurance for my previous dogs, I can attest that Trupanion's claim management is truly outstanding.
5

out of 5

POSTED: | BY: Ary

Easiest part of my dogs health issues

dealing with trupanion has been the easiest experience of my dogs illness and constant problems. I am so grateful I have chose them as an insurance because everything with them has been so easy. My life with my pup Cheech is not easy and having the insurance part (which is a big deal) be so easy, makes me feel at ease and it's one less thing to worry about and all I have to do is worry about getting my pup back to recovery. I recommend anyone that has a beloved pet to go with trupanion, they have saved my dog and I'll never be able to thank them enough for all the help. Go trupanion !
5

out of 5

POSTED: | BY: Mark G.

Excellence in Service!

A good friend had some major surgery come up for her dog a few years ago, the bill was in the tens of thousands. She thankfully had Trupanion and couldn't say enough about it. We are truly grateful to have found Trupanion and everyone has been so generous and helpful. One of our babies had a mass removed and they found cancer, the doctor suggested radiation and it was all covered up to 90%. Can't imagine being able to do it without Trupanion.
5

out of 5

POSTED: | BY: Jenny Amaya

Get Pet Insurance, and Get it with Trupanion!

Four years ago I got my first giant breed puppy, a "Saint Dane" named Dino. We did not have health insurance for him, I simply never thought about it. He was diagnosed with elbow dysplasia at 6 months old. We paid $5,000 for the first surgery, only to find that the surgeon didn't fix the problem, so he had to go in for a second surgery, which was around $3,000. Dino's health spiraled out of control from there, with infections, skin problems due to an undiagnosed thyroid issue, and then... he tore an ACL. It was another $5,000 surgery for the first ACL tear. A year later, another ACL tear and another $5,000. Long story, short, when he was 4 years old, the elbow infection returned, and the antibiotic we gave him ruined his liver, and we had to put him down. Besides losing the love of our life, we were somewhere around $30,000 in the hole over the course of four years.When Dino was still alive, we got our second giant breed, a great dane. I immediately enrolled her with Trupanion. While I haven't had to use her insurance, the premium is so affordable and the peace of mind so great, I will forever keep her covered. Determined not to let our terrible experience get us down, we did research and picked out a different Saint Dane breeder who had zero health problems that we knew of in her lines. We bought two more Saint Dane puppies, flew from CA to CT and back to get them because they were supposed to be healthy, and just in case, I also enrolled them into Trupanion's coverage, expecting and hoping to never have to use it. I have three large dogs covered, along with rehabilitation for them, and my monthly premium is absolutely affordable and worth every penny. As luck would have it, one of our new puppies, Faith, was diagnosed with double hip dysplasia at 8 months old. She needed another one of those very expensive surgeries. Due to the financial situation surrounding our first dog, we were in no place to be able to cover another giant orthopedic surgery. If it weren't for Trupanion's coverage on Faith, we probably would have had to have put her down. But, Trupanion has really come through for us. They immediately pre-approved her bilateral FHO surgery, and they followed through with every promise of coverage. They are more timely, responsive, friendly, and helpful than any company I do business with. They are truly remarkable. They stand by their word. There are no loopholes - what you read about is definitely what you get. After spen
5

out of 5

POSTED: | BY: Kim Kennedy

Amazing customer service!

Quick and efficient service from processing claim and more importantly the follow up and genuine caring and compassion towards my precious puppy, husband and myself.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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