Trupanion | Pet Insurance Review


out of 5

Number of reviews 55,265

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  • 4.8
  • 4.8
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Updated: November 13, 2023

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022

out of 5


Processed at the speed of light

I had another insurance plan for my now 7 year old Sheltie that I dropped several years ago when the premiums continued to skyrocket. Thanks to Pilchuck Clinic for recommending Trupanion! Three months after initiating this policy, my 13 month old Sheltie was hospitalized in critical care for 6-1/2 days with seriously elevated kidney values. My clinic sent the records promptly after his discharge and within a few days I was notified that the claim was processed. We never want to tell our pets that we can't take care of them because of the cost. Thanks to Trupanion, I was able to get the highest quality care for my special boy, who is now completely well!

out of 5

POSTED: | BY: John Boyle

A company well named!!

Our Bedlington Terrier has had two neurological-hyperthemic attacks with limb extension rigidity which cost me about $2000. Trupanion have been wonderful and have lived well up to their name for which I thank, and recommend, them so much!!

out of 5

POSTED: | BY: Mary Lou

Fast and Efficient

Trucompanion emails you as soon as your claim has been rec'd and usually within 48hrs lets you know again by email what you'll be receiving in coverage then the cheque is in the mail within a week to 10 days tops.

out of 5

POSTED: | BY: Debbie

excellent coverage

On April 14 2010 my 10 year old daughter and her friend were walking our 9 1/2 month old papillon/pomeranian when our dog was attacked by 2 rotweillers. Our little dog had its intestines hanging out, she was bleeding and whimpering in pain. At the vet it was discovered that 6 of her ribs were fractured, her diaphram was torn, and her lungs and pancreas were punctured. She needed emergency surgery to repair her chest and abdominal injuries. The following day she needed another operation on her abdomen. Following this she needed IV antibitics to prevent infection, pain medication and was hospitalized for many days. She had a setback when she started vommitting. We didn't know if she would make it due to her extensive injuries. My daughter was traumatized by the attack and was so scared her dog was going to die. However, she pulled through and survived. Her vet bills totalled $10,573.17. Thank goodness I had pet insurance. My claim was approved within a few weeks and I have been reinbursed at 90% minus the exclusion for vet exams and rechecks. I would highly recommend Trupanion.

out of 5

POSTED: | BY: Terry

A great choice

After spending over $3000.00 in medical bills in the first six months after rescuing our female Airedale puppy, we decided to look into pet insurance. Libby had an expensive knack for irritating older dogs and swallowing large rocks. I talked to other dog owners, pet supply retailers and veterinarians, but no one could recommend a reliable insurance company. I read through all the information on websites, compared plans and decided Trupanion was the best fit and the best price for our needs. Two months after enrolling Libby she had an appointment for a shot. We mentioned to her veterinarian that she sometimes limped after long walks. One x-ray and two more veterinarian consultations later, we were told that Libby needed bilateral hip replacements. When I told the surgeon that we had hip dysplasia coverage on Libby, he was skeptical, saying pet insurance companies always find a way to not pay claims. Trupanion processed the claim quickly and paid 90% of the claim after the $500.00 deductible. Everyone at Trupanion was friendly and helpful and I wouldn't hesitate to recommend them to any pet owner.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.


Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.


If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.


Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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