Trupanion | Pet Insurance Review

4.8

out of 5

Number of reviews 63,001

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Chris Monzu

One of My Best Decisions Ever!

I wish my own health insurance was as simple as Trupanion. I've been super pleased by the quick responses and ease of completing a claim form. I recommend to all my friends with dogs or cats.
5

out of 5

POSTED: | BY: Barbara Moskowitz

Wish my own health insurance were this good!

We have had Trupanion for our terrier mix (now almost seven) since he was a pup, and we are so happy we got Trupanion. Ozzie has had a lot of unexpected issues: an acorn stuck in his throat when he was three months; a torn groin muscle at about two years; two attacks of pancreatitis due largely to his desire to eat absolutely anything he can get in his mouth; bites by large dogs twice. Trupanion has more than paid for itself, and the claims process is extremely easy and fast. I wish my own health insurance would spell out as clearly what is covered and what isn't.
5

out of 5

POSTED: | BY: Alex

Love love LOVE Trupanion!!!

Trupanion has been there throughout my (fairly healthy) dogs life. They're customer service is fantastic! My claims have been paid directly to my hospital while I was paying! So i never paid my whole bill, only my very small portion! It was awesome. Love the company, love the coverage, never had a problem with 3 other pets previously either. Their prices are slightly more than other quotes I got, but you get what you pay for - a high quality company!!!
5

out of 5

POSTED: | BY: Jason

Good coverage, wonky billing reconciliation

Trupanion continues to be a wonderful service. I realize that my pet's illness has consumed all of the premiums I have paid over the years making my account a "loss" for the company's bottom line. However, I appreciate that Trupanion's staff is always caring and professional when working to handle my pet's claims. The one area that needs improvement in the pet insurance and veterinarian care universe is billing coordination. It's enough stress to have a pet with a serious illness. I don't enjoy seeing strange bills from my vet because their billing cycle doesn't match Trupanion's. I also tend to panic when vets and clinics have trouble navigating Trupanion's claim and pre-authorization system. It's a lot of paperwork and stress when you're standing at the counter while your pet is afraid and in pain and you have to figure out why you're staring at a $900 visit bill. I recommend Trupanion, I really do. And I sincerely hope that they can differentiate themselves from other insurance providers by creating a smooth and stress-free claims experience.
5

out of 5

POSTED: | BY: Larry Gerard

Definately get Trupanion Pet Insurance!!

We just got a new puppy and at our first vet visit they offered a free month of Trupanion Insurance. Luckily, I signed up for it! Two weeks later, our puppy had a serious accident and needed two nights of care in the hospital. Trupanion was fantastic in processing our claim and covered over $1,200 of our costs within days of our request. The claims representative was exceptionally helpful and caring on the phone -- I highly recommend Trupanion to anyone with a puppy.
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Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals
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