Trupanion | Pet Insurance Review

4.8

out of 5

Number of reviews 61,849

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 5.0
  • 4.7
  • 4.8
  • Count
  • 5
  • 575
  • 61,849

Updated: April 29, 2024

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Shirley Silveira

Great plan

I am so happy to have purchased a health plan for my puppy Sookie. You never expect an emergency but when it happens you will pay anything to get your baby taken care of. I had acclaim that cost nearly $2000.00 and thanks to Trupanion I got a good portion of that back. I am so happy that Trupanion really does take care of your pets.
5

out of 5

POSTED: | BY: melissa steele

I am so glad my Vet recommended Trupanion!

My Vet recommended Trupanion to me when I decided to get Pet insurance. Our cat is like family and we will do what is needed and reasonable to keep him healthy.Trupanion has been very helpful and professional from the time I signed up to the time of submission and processing of claims. I suggest Turpanion to my family, friends and others I meet who have pets. Thank you Trupanion for outstanding customer service and professionalism!
5

out of 5

POSTED: | BY: Deb

Amazing!

My boy cat Sam started looking terrible a few years ago. We had him insured along with my other cat. We took him to the vet and after some expensive tests and an afternoon stay, we found out he was a diabetic cat! I sent in the claims to my insurance and was amazed at not only how quickly they responded with reimbursement but also notes saying thank you for taking good care of him and asking how he was, and most importantly, the coverage was better than my own health care!! Since that 1st claim I have had to make many more for syringes and insulin and the system for claims in upgraded from checks in the mail to direct deposit. It's great. I know when my kitties get sick, I won't have to have that extra worry of how to pay for it. It will be covered and covered immediately.
5

out of 5

POSTED: | BY: Cris

AWESOME!!

My pup ended up getting parvo and she was so sick. Our vet bill including the emergency hospital we took her to came out a little over $2000. But our vet worked with Trupanion and we were able to get it resolved in a timely manner. Trupanion kept us abreast with e-mails and calls as to the status of claim. They were great! Trupanion paid our vet directly and we just paid the remaining balance which came to a little over 35 bucks. This is great! My pup is herself again and we are SUPER HAPPY with Trupanion. I am recommending this insurance to all my pet loving friends and family. They are there 24/7 and truly helpful.
5

out of 5

POSTED: | BY: Sharon Cabral

AWESOME

Trupanion came through big time. My 10 year old standard poodle was recently diagnosed with lung cancer, and required a specialty vet and specialty vet services. Trupanion paid full at 90% as they claim.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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