Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 58,954

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Lisa

All my pets have Trupanion!

I personally should do the commercials for Trupanion. I have three dogs and a cat and I can't imagine them not having pet insurance. At sometime in every pets life something will happen where they require some veterinary care. It's comforting to know that no matter what happens they are insured and can be taken care of. My great Dane has Cushing's disease and her meds each month are cheap but because of Trupanion we are able to take care of her. My daughter's cat just had to have his back leg amputated and he is still alive and happy because he has insurance with Trupanion. I tell everyone about Trupanion and the benefits of having insurance for their pets. When I say everyone I mean strangers and people who don't care. I'm an insurance for your pets pusher. I believe in Trupanion 100% they have never denied a claim or given us a hard time. Don't know where our pets would be without it. Thanks Trupanion
5

out of 5

POSTED: | BY: Shontay

COULD NOT BE MORE PLEASED

My 1 yo Pitbull pup decided, unbeknown to us, that eating underwear was the "cool thing to do"....that is until he woke up unable to keep food down. We took him to the ER, where we discovered his love of underwear after he vomited up a pair (oh buddy)....they took Xrays and did an ultrasound and determined he had a blockage. He had emergency surgery that night (enterotomy). We went from vomiting in the a.m. to surgery in the p.m. It was a sad state of affairs for us and we felt SO bad for him. BUT he recovered beautifully and Trupanion was SOOO helpful. They started working on his claim right away and kept me very informed on where the claim process was with daily emails. I even called one night, very late, and was able to talk to someone when I had questions. They are open 24 hours a day! How sweet is that?! 1 week post surgery, I had a check in my hand for 90% of my sweet boy's surgery cost. This could not be better timing as I didn't have an extra $2500 sitting around before Christmas. Needless to say, we now know that our Pitty is an under garment eater and we have baby gates up and all laundry is put in appropriate places....which has resulted in 2 young boys keeping their rooms clean! Extra bonus.
5

out of 5

POSTED: | BY: Sarah

Great service

Very happy with service. Took a great deal of stress out of a very stressful situation.
5

out of 5

POSTED: | BY: Auggie

Dec. 2014

I feel this company is extremely fair, in my experience signing up with them will be an asset in the monetary requirements of responsible pet ownership. It is superior in all ways to my other carrier but I cannot change due to existing issues and the age with my first pet.
5

out of 5

POSTED: | BY: Amy

8 months of sleepless nights

After 8 months of dealing with sleepless nights while Wedge • gasping while sleeping • 24 runny nose 3 surgerys later, Soft palate trimmed, Rhinoplasty and Sliding Hernia operation I am now comfortable to report that our crazy, awesome, funny, lovable pug is finally sleeping with reduced gasping, no runny nose, he can breath 1000 times better, he isn't sucking his stomach in. Bonus his breath doesn't smell bad anymore too. He is almost back to normal. Thank goodness for the decision 8 years ago to sign up for pet insurance. Trupanion has helped out on all surgerys. What could have cost us $8k or more. Cost $800.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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