5
out of 5
POSTED: | BY: Ryan Ford
Very Supportive during difficult time
I did a lot of research before choosing a pet insurance company. I looked at them all and read reviews. After my cat had an expensive tooth surgery, I signed up for Spot with the hope of never having to use them. Unfortunately I did—about a year later, my cat suddenly was struck with something…vets couldn’t figure out what. He spent about a week in the emergency vet before we had to put him down. Spot was such an easy service, though, and gave me a tiny respite in a very difficult time. I was able to upload my vet bills, and there was no issue at all. Spot sent me reimbursement in just a couple days. And once they learned of my pet’s passing, they proactively ended my insurance and refunded me the remaining prorated balance. What insurance company does that?! I also received notes from their staff offering their condolences. Crazy.
So anyway when we adopt our next pet I am 1000% coming back to Spot.
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