5
out of 5
POSTED: | BY: Jessie M
Quick, reliable, and empathetic service!
We used Spot to insure our sweet, adventurous indoor/outdoor rescue cat that we found as a stray. We had a few claims from vet visits, both routine and more urgent, and had no issues at any point with being reimbursed. The process was easy and the reimbursement was in our bank account within a few days, each time.
Our boy unfortunately passed away very suddenly and unexpectedly at only 3 years old. After I created a claim for end of life services, Spot reached out letting me know they cancelled our policy for us and that we could still submit any necessary claims. Then a few days later, we got a call from a caring agent with Spot, asking us how we were doing after his death. Honestly, I never expected such great service from an insurance company! We will absolutely use Spot again for our future pets.
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